Feature requests

No implementation planned Feature requests that we have decided against for Zammads default feature set Interesting for future roadmap Feature requests our product team considers interesting. Completed Features Feature requests already implemented or already existing in Zammad. Low-Priority Feature requests we consider low priority.

Topic	Replies	Views	Activity
Editable Checklist for Tickets Interesting for future roadmap	33	4922	October 4, 2023
Whatsapp business API Completed Features zammad-63	58	14549	December 20, 2023
Integration of Microsoft Teams Completed Features done , zammad-60	35	7291	August 1, 2023
Native mobile apps Feature requests	50	15422	October 3, 2023
Working with Multiple Browser Tabs Feature requests	35	4292	April 24, 2023
Add Markdown support to all Zammad content and knowledge base improvements Feature requests	27	1825	August 17, 2022
Microsoft Teams Integration Completed Features done , zammad-60	14	7265	July 14, 2023
Allow multiple customers to be assigned to a ticket Feature requests	5	1352	August 17, 2023
Deleting an attachment in a ticket Interesting for future roadmap	6	1145	September 19, 2022
Can we get a darkmode theme please? Completed Features done , zammad-53	7	2632	July 10, 2023
Any news about a knowledgebase? Completed Features done , zammad-30	30	4421	January 31, 2022
Easy way to copy Ticket# with a single click Completed Features	10	1399	October 6, 2023
Add observers to tickets Completed Features	5	2815	September 13, 2023
Editing tickets, is it a still a hard No from developers? Feature requests	4	896	December 29, 2022
Knowledge base better editor or Markdown/rst support Feature requests duplicate	4	8346	May 18, 2020
Restrict tags to groups Feature requests	4	775	November 13, 2021
Add helper text to custom attributes Interesting for future roadmap	13	783	March 11, 2023
Changemanagement ... (Kanban overview) Feature requests	3	2571	October 1, 2020
"How would you rate the support you received?" - Rating System Interesting for future roadmap	12	6065	January 31, 2024
Add command to merge users Feature requests	6	1258	February 29, 2020
Two Factor Authentication (2FA) - OTP Feature requests	3	1917	February 17, 2022
Remove hard-coded limit of 50 results in search Feature requests	12	1475	July 3, 2023
Feature: Allow searching for ticket title in Link dialogue (instead of only ticket #) Feature requests	6	629	December 26, 2022
Zammad shouldn't automatically quote selected text Feature requests	9	1755	July 10, 2021
Relative time and date for "Pending till" in Macros Completed Features	15	2657	February 1, 2020
Bcc for outgoing emails Feature requests	19	3868	December 4, 2020
"Source" mode for editor / Improve Editor Interesting for future roadmap ip	7	1030	September 2, 2019
Objects visibility based on other objects state Completed Features zammad-50	9	1659	August 4, 2023
SAML, OIDC, Third-Party-Authentication Feature requests	43	7030	January 31, 2022
Responsive Design Completed Features done , zammad-60	7	2030	August 13, 2019