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Mobile App for IOS/Andriod
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1
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10
|
June 12, 2021
|
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Limt user creation per email to avoid spam
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|
2
|
29
|
June 11, 2021
|
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External agents / permissions to view only assigned tickets
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0
|
20
|
June 10, 2021
|
|
Ebay integration
|
|
1
|
28
|
June 10, 2021
|
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Manually resize lefthand column to save screen space
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0
|
24
|
June 8, 2021
|
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Adding link/URL to text
|
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4
|
1238
|
June 8, 2021
|
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Rename 3rd Party Integration Logins
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5
|
162
|
June 7, 2021
|
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Option to append central signatures within Triggers and Schedulers
|
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0
|
27
|
June 3, 2021
|
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Overview of all attachments in ticket
|
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1
|
135
|
June 2, 2021
|
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Format text as code
|
|
2
|
120
|
June 2, 2021
|
|
Configurable Microsoft 365 api endpoint + scope
|
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3
|
65
|
May 31, 2021
|
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Masking customer phone numbers in agent view
|
|
0
|
31
|
May 28, 2021
|
|
Store whole Workflows
|
|
0
|
47
|
May 27, 2021
|
|
Maintaining ticket attributes and protocol
|
|
1
|
52
|
May 27, 2021
|
|
Tags Bulk-action
|
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0
|
36
|
May 25, 2021
|
|
Add Mention Notification Settings
|
|
4
|
128
|
May 25, 2021
|
|
Restrict tags to groups
|
|
3
|
157
|
May 25, 2021
|
|
Add Ticket-Creator-Name in Ticket Zoom Title
|
|
0
|
54
|
May 21, 2021
|
|
Status Page Overview (Cachet-like)
|
|
0
|
56
|
May 20, 2021
|
|
Master Server - Secondary Server
|
|
4
|
71
|
May 20, 2021
|
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Adding a Avatar for Organization/Organisation
|
|
3
|
70
|
May 19, 2021
|
|
Empty custom placeholder replaced by dash (-)
|
|
3
|
56
|
May 19, 2021
|
|
Merge or delete users
|
|
8
|
347
|
May 18, 2021
|
|
Facebook integration, pages, messenger
|
|
4
|
584
|
May 16, 2021
|
|
Exponential backoff on email sending for flood storm prevention
|
|
0
|
39
|
May 12, 2021
|
|
Auto Create User from Ticket-API
|
|
1
|
67
|
May 7, 2021
|
|
Link multiple tickets at once
|
|
0
|
48
|
May 6, 2021
|
|
@Mentions trigger recipient variable
|
|
0
|
45
|
May 6, 2021
|
|
Trigger - Add 'Starts With' and 'Ends With' as options for filtering addresses
|
|
0
|
36
|
May 5, 2021
|
|
Create ticket from calllog after hang-up
|
|
0
|
44
|
May 5, 2021
|
