Feature requests

No implementation planned Feature requests that we have decided against for Zammads default feature set Interesting for future roadmap Feature requests our product team considers interesting. Completed Features Feature requests already implemented or already existing in Zammad. Low-Priority Feature requests we consider low priority.

Topic	Replies	Views	Activity
Editable Checklist for Tickets Interesting for future roadmap	37	5560	July 2, 2024
Whatsapp business API Completed Features zammad-63	58	15079	December 20, 2023
Integration of Microsoft Teams Completed Features done , zammad-60	35	7601	August 1, 2023
Native mobile apps Feature requests	50	16163	October 3, 2023
Working with Multiple Browser Tabs Feature requests	35	4917	April 24, 2023
Allow multiple customers to be assigned to a ticket Feature requests	18	1992	October 3, 2024
Add Markdown support to all Zammad content and knowledge base improvements Feature requests	27	2393	August 17, 2022
Microsoft Teams Integration Completed Features done , zammad-60	14	7597	July 14, 2023
Deleting an attachment in a ticket Interesting for future roadmap	6	1315	September 19, 2022
Editing tickets, is it a still a hard No from developers? Feature requests	4	1041	December 29, 2022
Can we get a darkmode theme please? Completed Features done , zammad-53	7	2796	July 10, 2023
Any news about a knowledgebase? Completed Features done , zammad-30	30	4588	January 31, 2022
Easy way to copy Ticket# with a single click Completed Features	10	1555	October 6, 2023
Add observers to tickets Completed Features	5	2910	September 13, 2023
Restrict tags to groups Feature requests	4	884	November 13, 2021
"How would you rate the support you received?" - Rating System Interesting for future roadmap	12	6716	January 31, 2024
Changemanagement ... (Kanban overview) Feature requests	3	2843	October 1, 2020
Add helper text to custom attributes Interesting for future roadmap	13	879	March 11, 2023
Remove hard-coded limit of 50 results in search Feature requests	12	1754	July 3, 2023
Add command to merge users Feature requests	6	1344	February 29, 2020
Bcc for outgoing emails Feature requests	19	4133	December 4, 2020
Zammad shouldn't automatically quote selected text Feature requests	9	1870	July 10, 2021
Two Factor Authentication (2FA) - OTP Completed Features zammad-61	4	2005	May 14, 2024
Feature: Allow searching for ticket title in Link dialogue (instead of only ticket #) Feature requests	6	683	December 26, 2022
Relative time and date for "Pending till" in Macros Completed Features	15	2863	February 1, 2020
"Source" mode for editor / Improve Editor Interesting for future roadmap ip	7	1084	September 2, 2019
Disable notifications when using API Feature requests	13	495	May 26, 2024
Automatically link knowledge base answers to fitting tickets Feature requests	6	392	February 21, 2024
Integrate Zammad into SnipeIT Feature requests	2	988	August 6, 2024
SAML, OIDC, Third-Party-Authentication Feature requests	43	7378	January 31, 2022