Grouping tickets by link in Overviews
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0
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6
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February 2, 2023
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Sound for maintenance-message
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1
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45
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February 2, 2023
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Integration of Microsoft Teams
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28
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4860
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February 1, 2023
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Add possibility to link groups to specific knowledge-base languages
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1
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91
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February 1, 2023
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Mouseover ticket title to show ticket summary
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3
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190
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February 1, 2023
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Process tickets
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5
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476
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February 1, 2023
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Working with Multiple Browser Tabs
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29
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1528
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February 1, 2023
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Editable Checklist for Tickets
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19
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2406
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February 1, 2023
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Customer&Agent --> Fill Agent as Customer automatically for internal tickets
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3
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23
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January 31, 2023
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Support Messanger WhatsApp, Signal and Threema
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0
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27
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January 30, 2023
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Attached images are not shown when receiving emails from the ebay messaging service
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2
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34
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January 28, 2023
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Open ticket in a new window (PopUp)
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0
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26
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January 26, 2023
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Disable Activity-stream vor Agents
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0
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30
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January 24, 2023
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Automatically delete users/customers if there are no tickets assigned
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0
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28
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January 24, 2023
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Knowledge Base Permalinks to answers & categories
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0
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41
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January 19, 2023
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Access individual elements of tree select
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0
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24
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January 19, 2023
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Improving Management of User Profiles
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0
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43
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January 13, 2023
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Custom Link Text for SAML Login Button
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3
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118
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January 11, 2023
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Blocking certain file types as attachments
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4
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271
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January 7, 2023
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Deleting attachments (is important)
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3
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75
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January 7, 2023
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Add groups to the list Destination in Triggers
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0
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37
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January 6, 2023
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Asana integration
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1
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292
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January 6, 2023
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Two stage group selection for larger organisations
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0
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35
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January 4, 2023
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Chat - Only ring agents after first message of client
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0
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39
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January 3, 2023
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Implement an admin function to disable merging of tickets
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2
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54
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December 29, 2022
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Ship a variable #{ticket.group.email} out-of-the-box, containing the actual email address selected via email_address_id
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0
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49
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December 28, 2022
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Whatsapp business API
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57
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10697
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December 27, 2022
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Unique Customer Attributes in Tickets Report
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0
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37
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December 22, 2022
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Reporting by Roles/Groups
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1
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110
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December 16, 2022
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Read receipts and delivery notifications
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6
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50
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December 16, 2022
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