Zammad - Community

Topic	Replies	Views	Activity
🔒 Security Release: Zammad 7.2.2 Announcements Dear community, Zammad 7.2.2 is now available. This release includes important security fixes and we strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resolved vulnerab…	0	42	October 8, 2026
Configurable triggers for Knowledge Base Answer Suggestions Feature requests	1	3	October 14, 2026
Elasticsearch won't start after upgarde to version 9 Technical assistance	2	7	October 14, 2026
CSRF token verification failed trying to login after upgrading to 7.2.2 from 6.5.1 Technical assistance	1	2	October 14, 2026
AI Provider (Custom / OpenAI-compatible): temperature parameter causes errors with GPT-5+ models Technical assistance	11	7	October 14, 2026
Problem creating tickets through Microsoft AppProxy since Update 7.2.2 Technical assistance	5	9	October 14, 2026
Agent selectable date for time accounting Feature requests	0	3	October 14, 2026
Allow manipulating `customer_id` in Core Workflows (with workaround) Development	0	4	October 14, 2026
Add Article Navigation Feature requests	2	12	October 14, 2026
Let user connect platforms Interesting for future roadmap integration	1	640	October 14, 2026
Errors rebuilding the indexes after upgrading to elasticsearch 8 Technical assistance	9	14	October 13, 2026
What is Ticket::Article::Type active for? How to disable article actions? Development	2	8	October 13, 2026
Using article.variable to modify ticket title Technical assistance	2	18	October 13, 2026
Errors while upgrading elasticsearch from version 7 to 9 Technical assistance	4	28	October 12, 2026
Choose whether an AI agent's ticket changes send notifications Feature requests	1	50	October 12, 2026
Add a Confirmation Dialog Before Updating a Ticket Feature requests	0	10	October 12, 2026
Zammad 7.2.1 behind Nginx Proxy Manager: signin returns 422 and WebSocket fails with 502 despite correct HTTPS headers. Technical assistance	3	31	October 12, 2026
Inline Image Display Issue in Classic Outlook (Works Fine in New Outlook and Browser) Technical assistance	0	7	October 12, 2026
Ticket updates fail when accessing Zammad via a DNS alias different from the configured FQDN Technical assistance	4	31	October 11, 2026
Show that there's an update available for Zammad under Admin Menu > Version Feature requests	1	13	October 11, 2026
Unable to load new AI provider Technical assistance	1	19	October 10, 2026
Multiple Channels & Ticket Reference Matching Technical assistance	0	9	October 9, 2026
Unsaved ticket entry/answer disappears when switching groups Technical assistance	0	8	October 9, 2026
Configurable sorting of Phoenix notifications Feature requests	0	12	October 9, 2026
When handling tickets, we often deal with the issue of “splitting” messages within a ticket,which causes some challenges Feature requests	0	11	October 9, 2026
Receive email reactions but do not change Status Feature requests	2	21	October 9, 2026
Usage of Variables in Trigger conditions Feature requests	1	290	October 9, 2026
Issues with trigger Technical assistance	2	22	October 8, 2026
unprocessed mails zammad 7.2 Technical assistance	3	32	October 8, 2026
Additional To and Cc recipients are lost when splitting a ticket - Any Workaround? Technical assistance	0	10	October 8, 2026

🔒 Security Release: Zammad 7.2.2

Dear community, Zammad 7.2.2 is now available. This release includes important security fixes and we strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resolved vulnerab…