Zammad - Community

Topic	Replies	Views	Activity
🔒 Security Release: Zammad 7.2.2 Announcements Dear community, Zammad 7.2.2 is now available. This release includes important security fixes and we strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resolved vulnerab…	0	18	October 8, 2026
Unable to load new AI provider Technical assistance	1	11	October 10, 2026
Errors while upgrading elasticsearch from version 7 to 9 Technical assistance	1	7	October 10, 2026
Multiple Channels & Ticket Reference Matching Technical assistance	0	4	October 9, 2026
Ticket updates fail when accessing Zammad via a DNS alias different from the configured FQDN Technical assistance	2	15	October 9, 2026
Unsaved ticket entry/answer disappears when switching groups Technical assistance	0	3	October 9, 2026
Zammad 7.2.1 behind Nginx Proxy Manager: signin returns 422 and WebSocket fails with 502 despite correct HTTPS headers. Technical assistance	2	16	October 9, 2026
Configurable sorting of Phoenix notifications Feature requests	0	6	October 9, 2026
When handling tickets, we often deal with the issue of “splitting” messages within a ticket,which causes some challenges Feature requests	0	5	October 9, 2026
Receive email reactions but do not change Status Feature requests	2	16	October 9, 2026
Usage of Variables in Trigger conditions Feature requests	1	286	October 9, 2026
Issues with trigger Technical assistance	2	17	October 8, 2026
unprocessed mails zammad 7.2 Technical assistance	3	26	October 8, 2026
Additional To and Cc recipients are lost when splitting a ticket - Any Workaround? Technical assistance	0	7	October 8, 2026
Can Zammad be used as a single user system running on localhost? Lobby	2	13	October 8, 2026
🔒 Security Release: Zammad 7.2.1 Announcements	10	66	October 8, 2026
Suggestion: use prek instead of overcommit Feature requests	0	7	October 8, 2026
Zammad data retention policy solution Lobby	0	9	October 8, 2026
Exclaimer signature messed up due to conflicting table CSS Technical assistance	2	33	October 8, 2026
How to remove Elasticsearch Technical assistance	3	38	October 7, 2026
Duplicate users Feature requests missing-template	0	12	October 6, 2026
Unable to process GET request to elasticsearch - incorrect method Technical assistance	0	17	October 6, 2026
Correlate unchanged system emails into one ticket using configurable rules and a time window Feature requests	1	14	October 6, 2026
Voice-to-Text / Voice Input Feature requests	3	16	October 6, 2026
Zammad Security Update on DIVD Case DIVD-2026-00015 (CVE-2026-102489 / CVE-2026-102490) Announcements	0	47	October 5, 2026
Take care: Local Privilege Escalation (CVE-2026-102490) is reported as being actively exploited Lobby security	2	101	October 1, 2026
Keyboard Shortcut: Take Ticket Feature requests	0	15	October 1, 2026
geoIP blocking tickets from private IPs Technical assistance	4	32	October 1, 2026
Customer ticket subscriptions: follow a ticket, and let a manager subscribe the colleagues involved Feature requests	2	31	September 30, 2026
Only "new" ticket status can be selected Technical assistance	1	24	September 30, 2026

🔒 Security Release: Zammad 7.2.2

Dear community, Zammad 7.2.2 is now available. This release includes important security fixes and we strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resolved vulnerab…