Zammad - Community

Topic	Replies	Views	Activity
🛡️ Zammad 6.5.5 – Emergency Security Release Announcements Dear Community, We have released Zammad 6.5.5, an exceptional security update addressing a critical vulnerability in the unsupported 6.5 series. This update hardens the WebSocket server code to address CVE-2026-102489 …	0	11	October 15, 2026
unprocessed mails zammad 7.2 Technical assistance	10	41	October 15, 2026
Overview condition Date field = TODAY calculated incorrectly Technical assistance	1	5	October 15, 2026
YUM repository : RPM packages with unusual names Technical assistance	1	8	October 15, 2026
Editing tickets, is it a still a hard No from developers? Feature requests	6	1660	October 15, 2026
Problem creating tickets through Microsoft AppProxy since Update 7.2.2 Technical assistance	6	18	October 15, 2026
Better control of auto-logout timing Feature requests	0	5	October 15, 2026
Agent selectable date for time accounting Feature requests	3	9	October 15, 2026
Issues with elasticsearch after upgrading from 7 to 9 Technical assistance	11	505	October 14, 2026
Configurable triggers for Knowledge Base Answer Suggestions Feature requests	1	9	October 14, 2026
Elasticsearch won't start after upgarde to version 9 Technical assistance	2	11	October 14, 2026
CSRF token verification failed trying to login after upgrading to 7.2.2 from 6.5.1 Technical assistance	1	8	October 14, 2026
AI Provider (Custom / OpenAI-compatible): temperature parameter causes errors with GPT-5+ models Technical assistance	11	10	October 14, 2026
Allow manipulating `customer_id` in Core Workflows (with workaround) Development	0	6	October 14, 2026
Add Article Navigation Feature requests	2	14	October 14, 2026
Let user connect platforms Interesting for future roadmap integration	1	642	October 14, 2026
Errors rebuilding the indexes after upgrading to elasticsearch 8 Technical assistance	9	16	October 13, 2026
What is Ticket::Article::Type active for? How to disable article actions? Development	2	9	October 13, 2026
Using article.variable to modify ticket title Technical assistance	2	20	October 13, 2026
Errors while upgrading elasticsearch from version 7 to 9 Technical assistance	4	30	October 12, 2026
Choose whether an AI agent's ticket changes send notifications Feature requests	1	50	October 12, 2026
Add a Confirmation Dialog Before Updating a Ticket Feature requests	0	11	October 12, 2026
Zammad 7.2.1 behind Nginx Proxy Manager: signin returns 422 and WebSocket fails with 502 despite correct HTTPS headers. Technical assistance	3	33	October 12, 2026
Inline Image Display Issue in Classic Outlook (Works Fine in New Outlook and Browser) Technical assistance	0	8	October 12, 2026
Ticket updates fail when accessing Zammad via a DNS alias different from the configured FQDN Technical assistance	4	33	October 11, 2026
Show that there's an update available for Zammad under Admin Menu > Version Feature requests	1	14	October 11, 2026
Unable to load new AI provider Technical assistance	1	20	October 10, 2026
Multiple Channels & Ticket Reference Matching Technical assistance	0	11	October 9, 2026
Unsaved ticket entry/answer disappears when switching groups Technical assistance	0	10	October 9, 2026
Configurable sorting of Phoenix notifications Feature requests	0	13	October 9, 2026

🛡️ Zammad 6.5.5 – Emergency Security Release

Dear Community, We have released Zammad 6.5.5, an exceptional security update addressing a critical vulnerability in the unsupported 6.5 series. This update hardens the WebSocket server code to address CVE-2026-102489 …