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AI OCR feature in Zammad 7 vs. Tesseract
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4
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98
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June 22, 2026
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Simplified ticket creation for some agents
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0
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2
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June 22, 2026
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How to instructions for adding object attributes for AI Agents: ticket-categorizer and ticket-text-extractor
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0
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2
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June 22, 2026
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Agents with customer role should see their own customer tickets independent of agent group permissions
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0
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2
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June 22, 2026
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Writing Assistant: Use Internal Notes as Context for Response Generation
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3
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33
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June 22, 2026
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Automatic translation contribution
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3
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18
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June 21, 2026
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Make AI timeout configurable
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6
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135
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June 19, 2026
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Rich editing in knowledge base
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1
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20
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June 19, 2026
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Workflows help. . . . . . . . . Pliss
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0
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13
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June 19, 2026
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Zammad Update 7.0 > 7.1 via rpm fails + other problems after update
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5
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56
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June 18, 2026
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Trigger with parent and all children of tree selection
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2
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33
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June 18, 2026
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Scheduled replies: write now, send later
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2
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24
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June 17, 2026
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Condions for macros/ core workflows that can hide macros
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1
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29
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June 17, 2026
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AI Ticket Merger
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0
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25
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June 17, 2026
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Rich Text Format not Available
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0
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17
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June 17, 2026
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Add group-based visibility for Ticket Templates
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0
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20
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June 17, 2026
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Zammad 7.1 is here! :rocket:
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1
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129
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June 17, 2026
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Migration from Zammad 6.5.0 to 7.0.1 (Ubuntu 20.04 → 24.04) – Elasticsearch Reindex Fails, Ticket Search Broken
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6
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68
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June 16, 2026
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Automatic ticket update after selecting an (new) owner
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2
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22
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June 15, 2026
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Zammad webhook is not triggered on every ticket update
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1
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16
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June 15, 2026
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Migrate from zammad 6.0 (arm64) to something newer
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3
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25
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June 14, 2026
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let customer change organization of a ticket
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4
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42
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June 14, 2026
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Basic maintenance of a Zammad server
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5
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83
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June 13, 2026
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Use application permissions for the Microsoft Graph API
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0
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24
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June 11, 2026
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Temporary agent passes (day/week) for occasional coverage needs
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7
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70
|
June 11, 2026
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Usage Endpoint for Zammad AI On-Premise
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1
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65
|
June 11, 2026
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Desktop View: Desktop View: make the default reply action (reply vs. note) configurable
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7
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58
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June 10, 2026
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Configurable default visibility for ticket notes (internal vs. public)
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2
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25
|
June 10, 2026
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Failed emails - RecordNotUnique / RecordInvalid when processing emails from existing users
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4
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31
|
June 10, 2026
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AI rewrite of subject uses wrong language
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4
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48
|
June 10, 2026
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