Zammad - Community

Topic	Replies	Views	Activity
🛡️ Zammad 6.5.5 – Emergency Security Release Announcements Dear Community, We have released Zammad 6.5.5, an exceptional security update addressing a critical vulnerability in the unsupported 6.5 series. This update hardens the WebSocket server code to address CVE-2026-102489 …	0	36	October 15, 2026
New desktop UI keyboard shortcuts? Lobby	2	8	October 21, 2026
Inserted Knowledge Base answers into a Ticket support variables just like Text Modules Feature requests	1	21	October 21, 2026
Bulk User-delete Technical assistance	1	10	October 20, 2026
New object attribute type "Multi-select with relation User" (e.g. supervisors), LDAP-synced, usable as trigger recipient and in Core Workflow Feature requests	0	6	October 20, 2026
Allow multiple customers to be assigned to a ticket Feature requests	40	5205	October 20, 2026
Unable to load new AI provider Technical assistance	2	35	October 19, 2026
Key/value support for Tree Select and Multi Tree Select attributes Feature requests	1	9	October 19, 2026
Per-agent, per-status default values for "Pending till" date and time Feature requests	2	77	October 19, 2026
Unable to process GET request to elasticsearch - incorrect method Technical assistance	3	39	October 19, 2026
CSRF token verification failed trying to login after upgrading to 7.2.2 from 6.5.1 Technical assistance	3	27	October 19, 2026
Email Processing Fails with Timeout::Error: execution expired (Zammad 7.1.3) Technical assistance	2	16	October 19, 2026
Show that there's an update available for Zammad under Admin Menu > Version Feature requests	5	37	October 17, 2026
Ticket updates fail when accessing Zammad via a DNS alias different from the configured FQDN Technical assistance	5	46	October 16, 2026
Elasticsearch won't start after upgarde to version 9 Technical assistance	3	20	October 16, 2026
RPM installation errors due to enforcing Redis startup and checking database existence Technical assistance	0	8	October 16, 2026
What is Ticket::Article::Type active for? How to disable article actions? Development	5	27	October 16, 2026
Multiple Channels & Ticket Reference Matching Technical assistance	1	19	October 16, 2026
unprocessed mails zammad 7.2 Technical assistance	10	61	October 15, 2026
Overview condition Date field = TODAY calculated incorrectly Technical assistance	1	13	October 15, 2026
YUM repository : RPM packages with unusual names Technical assistance	1	13	October 15, 2026
Editing tickets, is it a still a hard No from developers? Feature requests	6	1671	October 15, 2026
Problem creating tickets through Microsoft AppProxy since Update 7.2.2 Technical assistance	6	30	October 15, 2026
Better control of auto-logout timing Feature requests	0	10	October 15, 2026
Agent selectable date for time accounting Feature requests	3	18	October 15, 2026
Issues with elasticsearch after upgrading from 7 to 9 Technical assistance	11	515	October 14, 2026
Configurable triggers for Knowledge Base Answer Suggestions Feature requests	1	18	October 14, 2026
AI Provider (Custom / OpenAI-compatible): temperature parameter causes errors with GPT-5+ models Technical assistance	11	23	October 14, 2026
Allow manipulating `customer_id` in Core Workflows (with workaround) Development	0	15	October 14, 2026
Add Article Navigation Feature requests	2	26	October 14, 2026

🛡️ Zammad 6.5.5 – Emergency Security Release

Dear Community, We have released Zammad 6.5.5, an exceptional security update addressing a critical vulnerability in the unsupported 6.5 series. This update hardens the WebSocket server code to address CVE-2026-102489 …