Zammad - Community

Topic	Replies	Views	Activity
🔒 Security Release: Zammad 7.1.3 Announcements Dear community, We have released Zammad 7.1.3, an important security update that addresses various bug fixes. We strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resol…	1	57	August 25, 2026
LDAP nested Groups [Active Directory] Completed Features zammad-70 , done	4	812	August 27, 2026
[Implemented] Recoginze ICS/calander event attachements Completed Features zammad-52 , done	5	691	August 27, 2026
Add search function to text module management Completed Features zammad-65 , done	3	328	August 27, 2026
Automatically delete users/customers if there are no tickets assigned Completed Features done , zammad-62	2	291	August 27, 2026
Mass delete customers Completed Features done , zammad-62	3	563	August 27, 2026
MySQL / MariaDB utf8mb4 support No implementation planned	11	1472	August 27, 2026
New M365 Channel using GraphAPI instead of IMAP/SMTP Completed Features zammad-65 , done	2	427	August 27, 2026
Reporting by Roles/Groups Completed Features zammad-70 , done	6	562	August 27, 2026
Custom Object visibility based on user role / group Completed Features zammad-50 , done	3	781	August 27, 2026
ChatGPT integration for summarizing Completed Features done , zammad-70	10	745	August 27, 2026
Option "Viewable" for ticket objects Completed Features done , zammad-50	7	898	August 27, 2026
Multi-Selection fields Completed Features done , zammad-51	7	789	August 27, 2026
'Close tab' default behaviour for Update action Completed Features done , zammad-50	19	2668	August 27, 2026
Remove hard-coded limit of 50 results in search Completed Features done , zammad-65	15	2328	August 27, 2026
Disable notifications when using API Completed Features done , zammad-72	21	1011	August 27, 2026
Choose whether an AI agent's ticket changes send notifications Feature requests	0	8	August 27, 2026
Problem with {article.body....} variable Technical assistance	6	24	August 27, 2026
Variable for Current Date / Time in Text Modules Feature requests missing-template	0	11	August 27, 2026
Hide users without an email address from the To/Cc recipient autocomplete Feature requests	0	8	August 27, 2026
Attribute Mappings Feature requests missing-template	0	8	August 27, 2026
Agent reply emails have an empty `In-Reply-To` header — intended behaviour? Technical assistance	0	8	August 27, 2026
Enforce Mandatory SSO (Microsoft / SAML) by Role (Admins & Agents Only) Feature requests missing-template	0	11	August 26, 2026
OpenID Connect - maybe wrong token endpoint auth method for public OIDC client sent Technical assistance	3	68	August 26, 2026
New attributes added does not appear in the designer in Web Form Technical assistance	4	46	August 26, 2026
Subscribe customer to a ticket automatcally Technical assistance	1	31	August 26, 2026
Wrong customer gets ticket-creation info-mail when a second recipient is addressed Technical assistance	1	24	August 26, 2026
Add BCC field for ticket answers Feature requests missing-template	8	401	August 25, 2026
Change Order of Columns Feature requests	2	120	August 21, 2026
Editing tickets, is it a still a hard No from developers? Feature requests	6	1617	August 20, 2026

🔒 Security Release: Zammad 7.1.3

Dear community, We have released Zammad 7.1.3, an important security update that addresses various bug fixes. We strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resol…