Zammad - Community

Topic	Replies	Views	Activity
🔒 Security Release: Zammad 7.1.2 Announcements Dear community, We have released Zammad 7.1.2, an important security update. We strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resolved vulnerabilities in the Zammad…	1	15	August 4, 2026
Trigger/Selectors for dropdowns should allow for lineage checks Feature requests	0	11	August 4, 2026
Direct URL / IdP-Initiated SSO (Bypass Login Screen) Feature requests	0	8	August 4, 2026
Single-click child ticket creation Feature requests	4	58	August 3, 2026
Native mobile apps Feature requests	61	17800	July 31, 2026
Zammad Cloud HIPAA BPA? Technical assistance	3	30	July 31, 2026
New AI agent type: automatic reply based on a knowledge source (FAQ) Feature requests	3	73	July 31, 2026
Non-technical manager overview? Technical assistance	1	29	July 30, 2026
Get approval for Tickets by Lead Feature requests missing-template	8	65	July 30, 2026
Core Workflow - Allow Auto Select for External Data Source field Feature requests	0	18	July 30, 2026
Add checklists to tickets via triggers Feature requests missing-template	10	734	July 28, 2026
Add multiple Agents to one Ticket Notifications (Abonnements) Feature requests	3	46	July 28, 2026
Duplicate detection — AND logic only, no automatic merging possible Technical assistance	2	24	July 28, 2026
Add a "Clear All Notifications" button Feature requests	5	118	July 27, 2026
O365 oAuth Problem (no application flow?) Technical assistance missing-template	1	16	July 24, 2026
Automatic ticket merging + combinable AND/OR logic between attributes for duplicate detection Feature requests	0	14	July 24, 2026
pt-BR translation completed for Zammad UI — a few items need reviewer input Lobby	9	104	July 23, 2026
Changing Alias Channel Prevents Sending Emails from Being an Option on Tickets Technical assistance	2	28	July 22, 2026
Workflows help. . . . . . . . . Pliss Technical assistance missing-template	1	61	July 21, 2026
Macro set ticket state "new" does not work anymore Technical assistance	1	50	July 21, 2026
CRSF Token Verification failed # VERSION=7.1.0-0000 Technical assistance	1	104	July 21, 2026
Title: Duplicate tickets created in same group when email is sent to multiple group addresses in TO field Technical assistance	1	50	July 21, 2026
Consider a lower-CVE base image (e.g. Chainguard/Wolfi) for the official Docker image Feature requests missing-template	0	35	July 21, 2026
Title: Visual indicator for LDAP-synced roles in User Management (#manage/users) Feature requests missing-template	0	27	July 20, 2026
Cross-Ticket Actions in Triggers / Schedulers + Dynamic Field-to-Field Assignment Feature requests missing-template	0	19	July 20, 2026
Ticket deflection with Knowledge Base Feature requests	2	54	July 20, 2026
Upgarde to 7.0.3 failed Technical assistance	2	40	July 20, 2026
Hide or minimize unimportant interactions Feature requests	7	459	July 19, 2026
Inline article translation ("See translation") for the desktop UI — working implementation, seeking feedback Feature requests	1	21	July 17, 2026
Delayed::Job queue continuously increasing, incoming emails delayed ~1 hour, ActiveRecord::ConnectionTimeoutError (Zammad 7.0.1) Technical assistance	7	71	July 16, 2026

🔒 Security Release: Zammad 7.1.2

Dear community, We have released Zammad 7.1.2, an important security update. We strongly recommend updating your Zammad system as soon as possible. You can find an overview of the resolved vulnerabilities in the Zammad…