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AI Agent: Customer identification for forwarded emails to the ticket system
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0
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3
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April 29, 2026
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Select the correct organisation
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7
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17
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April 29, 2026
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Can't search by attachment's filename. Or am I just stupid?
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0
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5
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April 29, 2026
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Subscribe customer to a ticket automatcally
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0
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6
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April 29, 2026
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Zammad crash on tag display
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3
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59
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April 29, 2026
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Extend Ticket Categorizer AI Agent to Utilize Category Descriptions for Improved Accuracy
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3
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75
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April 28, 2026
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Security advisories & CVEs: how do you stay informed in a timely manner?
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5
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68
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April 28, 2026
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Explicit right for searching in groups
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1
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11
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April 28, 2026
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Gitlab Integration cannot see ticket on Zammad
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2
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24
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April 28, 2026
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Organization user cannot see their colleague tickets if the organization is shared
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2
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20
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April 28, 2026
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30+ second delay when customer creates ticket
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19
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86
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April 28, 2026
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Allow multiple customers to be assigned to a ticket
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39
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4443
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April 28, 2026
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Which model from Ollama works best for AI features?
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18
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412
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April 27, 2026
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SLA breach not preserved after ticket is closed
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5
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50
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April 27, 2026
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Ticket last contact information
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3
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25
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April 27, 2026
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MessageBird SMS integration not working with new MB API
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0
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13
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April 27, 2026
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Zammad 7.0.0: Channel.fetch_async only fetches active Email::Account-Channels partly, manual Channel.find(ID).fetch works
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24
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196
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April 27, 2026
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Notification variables not documented
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1
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49
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April 24, 2026
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CTI: Endpoint-URL changeable?
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2
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19
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April 24, 2026
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CTI with Telekom Cloud PBX
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1
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26
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April 24, 2026
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'Email - full quote' should be a global setting
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8
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51
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April 23, 2026
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Add option to article- & ticket-api to suppress email-sending
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1
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27
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April 23, 2026
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Create Email-Article via API
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13
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78
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April 23, 2026
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Variable method article.body_as_text not available in webhooks cutsom payload
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1
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8
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April 23, 2026
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Cross-group ticket assignment without changing the group – elegant solution?
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1
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20
|
April 23, 2026
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Predefine time accounting
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0
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9
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April 23, 2026
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Evaluate moving Rails session storage off PostgreSQL for high-concurrency deployments
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3
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28
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April 23, 2026
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Approval process
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0
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16
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April 23, 2026
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Tag-based Trigger not triggering on tag change
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6
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159
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April 22, 2026
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Turn around recent tickets opened bar
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1
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17
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April 22, 2026
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