Zammad - Community

Topic	Replies	Views	Activity
🛡️ Zammad 6.5.5 – Emergency Security Release Announcements Dear Community, We have released Zammad 6.5.5, an exceptional security update addressing a critical vulnerability in the unsupported 6.5 series. This update hardens the WebSocket server code to address CVE-2026-102489 …	0	43	October 15, 2026
Is there a REST API to create and update AI Agents and Writing Assistant tools? Lobby	0	2	October 23, 2026
Bridging Zammad and Teams? Lobby	2	9	October 23, 2026
RPM installation errors due to enforcing Redis startup and checking database existence Technical assistance	2	15	October 22, 2026
Problem creating tickets through Microsoft AppProxy since Update 7.2.2 Technical assistance	8	39	October 22, 2026
New desktop UI keyboard shortcuts? Lobby	2	13	October 21, 2026
Inserted Knowledge Base answers into a Ticket support variables just like Text Modules Feature requests	1	25	October 21, 2026
Bulk User-delete Technical assistance	1	13	October 20, 2026
New object attribute type "Multi-select with relation User" (e.g. supervisors), LDAP-synced, usable as trigger recipient and in Core Workflow Feature requests	0	9	October 20, 2026
Allow multiple customers to be assigned to a ticket Feature requests	40	5214	October 20, 2026
Unable to load new AI provider Technical assistance	2	39	October 19, 2026
Key/value support for Tree Select and Multi Tree Select attributes Feature requests	1	12	October 19, 2026
Per-agent, per-status default values for "Pending till" date and time Feature requests	2	79	October 19, 2026
Unable to process GET request to elasticsearch - incorrect method Technical assistance	3	39	October 19, 2026
CSRF token verification failed trying to login after upgrading to 7.2.2 from 6.5.1 Technical assistance	3	30	October 19, 2026
Email Processing Fails with Timeout::Error: execution expired (Zammad 7.1.3) Technical assistance	2	18	October 19, 2026
Show that there's an update available for Zammad under Admin Menu > Version Feature requests	5	39	October 17, 2026
Ticket updates fail when accessing Zammad via a DNS alias different from the configured FQDN Technical assistance	5	47	October 16, 2026
Elasticsearch won't start after upgarde to version 9 Technical assistance	3	21	October 16, 2026
What is Ticket::Article::Type active for? How to disable article actions? Development	5	31	October 16, 2026
Multiple Channels & Ticket Reference Matching Technical assistance	1	19	October 16, 2026
unprocessed mails zammad 7.2 Technical assistance	10	67	October 15, 2026
Overview condition Date field = TODAY calculated incorrectly Technical assistance	1	16	October 15, 2026
YUM repository : RPM packages with unusual names Technical assistance	1	14	October 15, 2026
Editing tickets, is it a still a hard No from developers? Feature requests	6	1675	October 15, 2026
Better control of auto-logout timing Feature requests	0	11	October 15, 2026
Agent selectable date for time accounting Feature requests	3	18	October 15, 2026
Issues with elasticsearch after upgrading from 7 to 9 Technical assistance	11	517	October 14, 2026
Configurable triggers for Knowledge Base Answer Suggestions Feature requests	1	20	October 14, 2026
AI Provider (Custom / OpenAI-compatible): temperature parameter causes errors with GPT-5+ models Technical assistance	11	26	October 14, 2026

🛡️ Zammad 6.5.5 – Emergency Security Release

Dear Community, We have released Zammad 6.5.5, an exceptional security update addressing a critical vulnerability in the unsupported 6.5 series. This update hardens the WebSocket server code to address CVE-2026-102489 …