Zammad - Community

Topic	Replies	Views	Activity
🔐 Security Release: Zammad 7.0.1 & 6.5.4 Announcements security Today, we’ve released security patches that address vulnerabilities in both the 7.0 and 6.5 branches. If you are not yet able to upgrade to version 7.0, the patches are also available for version 6.5. …	1	142	April 8, 2026
Issues with elasticsearch after upgrading from 7 to 9 Technical assistance	7	42	April 15, 2026
WhatsApp broken after server migration Technical assistance	6	18	April 15, 2026
Position ticket attributes above or in between "Title" and "Text" in the ticket creation mask Feature requests	4	154	April 15, 2026
Zammad 7: Google Groups Notification triggers Technical assistance	0	5	April 15, 2026
Tickets, add Link to extrenal URL on menu bar Technical assistance	4	23	April 15, 2026
Internal Server Error downloading package Technical assistance	4	26	April 15, 2026
Create Email-Article via API Technical assistance	6	29	April 15, 2026
OpenSearch support / contribution interest Development	6	46	April 15, 2026
AI extract pdf information of incoming mails into input fields Feature requests	4	18	April 14, 2026
How do you Test API Clients in CI? Technical assistance	1	27	April 14, 2026
Migrate on-premise helpdesk mailbox to Exchange Online Technical assistance missing-template	0	10	April 14, 2026
Clear API specification, optimally machine-readable like OpenAPI Feature requests	4	78	April 14, 2026
Configurable prompts and input preprocessing for AI assistant features Feature requests	6	16	April 14, 2026
Unable to create forms in Zammad Cloud; please provide steps. Technical assistance missing-template	5	44	April 14, 2026
Azure AI API Integration Error – "Invalid request" Technical assistance	12	68	April 14, 2026
Email Notification channel must implement OAuth authentication Feature requests	29	834	April 14, 2026
Update to Zammad 7 \| Rails Configuration method_missing 'db_case_sensitive' Technical assistance	0	15	April 13, 2026
Custom Icon-Set for Knowledge Base Technical assistance missing-template	0	13	April 13, 2026
Migrating from old host with 6.5.2 to new host with 7.0.1 Technical assistance	3	49	April 13, 2026
Notification variables not documented Technical assistance missing-template	0	27	April 11, 2026
Notification with email content to Agents when customer creates new tickets Technical assistance	0	11	April 10, 2026
OpenID Connect Creates User Login as UID Technical assistance	1	15	April 10, 2026
Incorrect linking of local users to Microsoft accounts Technical assistance	2	20	April 10, 2026
Instagram Message Integration Feature requests missing-template	0	13	April 10, 2026
Option to hide "reply" on email-generated tickets with multiple people in the recipient/CC fields Feature requests usability	2	20	April 10, 2026
Make AI timeout configurable Feature requests	4	71	April 10, 2026
'Email - full quote' should be a global setting Feature requests	0	14	April 10, 2026
Migration from Zammad 6.5.2 to Zammad 7: Elasticsearch Index Rebuild not possible Technical assistance	3	42	April 10, 2026
Allow multiple customers to be assigned to a ticket Feature requests	36	4367	April 9, 2026

🔐 Security Release: Zammad 7.0.1 & 6.5.4

security

Today, we’ve released security patches that address vulnerabilities in both the 7.0 and 6.5 branches. If you are not yet able to upgrade to version 7.0, the patches are also available for version 6.5. …