|
Being Able to unsubscribe other users
|
|
4
|
859
|
September 3, 2026
|
|
Overview - Team open Tickets - add a total # of tickets to the headline
|
|
3
|
24
|
September 1, 2026
|
|
LDAP nested Groups [Active Directory]
|
|
4
|
824
|
August 27, 2026
|
|
[Implemented] Recoginze ICS/calander event attachements
|
|
5
|
702
|
August 27, 2026
|
|
Add search function to text module management
|
|
3
|
337
|
August 27, 2026
|
|
Automatically delete users/customers if there are no tickets assigned
|
|
2
|
302
|
August 27, 2026
|
|
Mass delete customers
|
|
3
|
577
|
August 27, 2026
|
|
New M365 Channel using GraphAPI instead of IMAP/SMTP
|
|
2
|
444
|
August 27, 2026
|
|
Reporting by Roles/Groups
|
|
6
|
568
|
August 27, 2026
|
|
Custom Object visibility based on user role / group
|
|
3
|
790
|
August 27, 2026
|
|
ChatGPT integration for summarizing
|
|
10
|
765
|
August 27, 2026
|
|
Option "Viewable" for ticket objects
|
|
7
|
902
|
August 27, 2026
|
|
Multi-Selection fields
|
|
7
|
792
|
August 27, 2026
|
|
'Close tab' default behaviour for Update action
|
|
19
|
2670
|
August 27, 2026
|
|
Remove hard-coded limit of 50 results in search
|
|
15
|
2346
|
August 27, 2026
|
|
Disable notifications when using API
|
|
21
|
1017
|
August 27, 2026
|
|
Add multiple Agents to one Ticket Notifications (Abonnements)
|
|
5
|
96
|
August 14, 2026
|
|
Improve handling of Microsoft e-mail "reactions" in tickets
|
|
6
|
317
|
July 10, 2026
|
|
Configurable default visibility for ticket notes (internal vs. public)
|
|
2
|
58
|
June 10, 2026
|
|
Groupwise setting for "disable ai-summary"
|
|
3
|
86
|
May 26, 2026
|
|
Select the correct organisation
|
|
8
|
55
|
May 6, 2026
|
|
Add option to article- & ticket-api to suppress email-sending
|
|
2
|
47
|
April 23, 2026
|
|
Webhooks endpoint URL not accepting variables
|
|
1
|
45
|
March 18, 2026
|
|
Change "Notification Master" in commercial version
|
|
5
|
107
|
April 1, 2025
|
|
Alternative Display of Ticket Creation Date
|
|
1
|
107
|
March 3, 2025
|
|
Automaticaly subscribe to notifications of a ticket I'm taking part in
|
|
4
|
180
|
February 12, 2025
|
|
Improvement time accounting
|
|
2
|
476
|
November 21, 2024
|
|
Editable Checklist for Tickets
|
|
48
|
6358
|
November 20, 2024
|
|
Notifications if someone responds
|
|
7
|
580
|
August 9, 2024
|
|
Two Factor Authentication (2FA) - OTP
|
|
4
|
2055
|
May 14, 2024
|