Knowledge base better editor or Markdown/rst support


the editor for KB-Articles is a bit too “minimalistic” in being completely absent, it is just a plain box with no indication about usage whatsoever e.g:

  • Images work when the just are put there with drag’n drop (while copy paste from another site seems to work but doesn’t stay after saving) but there is no indication for this feature other then try and error, Positioning is also a bit weird…

  • I can copy paste styled text and it will display as is but there is no visible format feature at all so I can’t change, remove or set styles/formats

Of course I know that a WYSIWYG-Editor would cause some problem for usage as internal FAQ for default answers etc. so why not simply allow to use Markdown or rst