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About the Interesting for future roadmap category
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0
|
421
|
September 6, 2023
|
|
Deleting an attachment in a ticket
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|
6
|
1546
|
September 19, 2022
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|
"How would you rate the support you received?" - Rating System
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13
|
7548
|
September 20, 2025
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3CX Integration
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5
|
2148
|
December 1, 2025
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Time based Ticket generation
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11
|
1809
|
September 12, 2023
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Multiple email addresses for a user
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5
|
1921
|
March 5, 2022
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Ticket - Email-Reply handling
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11
|
2651
|
September 12, 2023
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Macro: ADD and REMOVE Tags in same Macro
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3
|
729
|
April 13, 2022
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Show last article of the ticket in the overview hover
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3
|
175
|
October 14, 2025
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Sticky note on top of ticket
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1
|
545
|
March 9, 2020
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Kanban view of the tickets
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|
2
|
1401
|
September 12, 2023
|
|
"Source" mode for editor / Improve Editor
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|
7
|
1134
|
September 2, 2019
|
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Create organization via dialog via "edit customer" or "new customer"
|
|
2
|
678
|
August 25, 2023
|
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Improve handling of Microsoft e-mail "reactions" in tickets
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|
4
|
214
|
February 4, 2026
|
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Add helper text to custom attributes
|
|
13
|
960
|
March 11, 2023
|
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Add information bubble to Tab and overview on Hower
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|
13
|
1031
|
January 11, 2019
|
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"Smart" Text module detector
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|
1
|
570
|
March 13, 2020
|
|
Chang Name Order from Firstname/Lastname to Lastname/ Firstname
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|
2
|
829
|
September 18, 2023
|
|
Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
235
|
August 18, 2023
|
|
Add paginator to search details
|
|
5
|
1202
|
December 13, 2019
|
|
Online notifications (expansion)
|
|
3
|
602
|
October 27, 2019
|
|
Enable chat inside zammad portal / dashboard
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|
6
|
1298
|
April 26, 2024
|
|
Docusnap integration
|
|
2
|
1258
|
September 12, 2023
|
|
Searching for i-doit object titles
|
|
3
|
613
|
September 12, 2023
|
|
Search: completion for attributes, specific attribute values and syntax
|
|
3
|
559
|
October 19, 2023
|
|
Ticket-search in link ticket-mask
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|
4
|
835
|
October 13, 2023
|
|
Tags in bulk action
|
|
3
|
1151
|
September 12, 2023
|
|
Ticket Template for Customer
|
|
1
|
581
|
February 1, 2020
|
|
Support for Plivo
|
|
1
|
584
|
March 10, 2020
|
|
Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
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|
5
|
804
|
October 29, 2023
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