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About the Interesting for future roadmap category
|
|
0
|
426
|
September 6, 2023
|
|
Deleting an attachment in a ticket
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|
6
|
1551
|
September 19, 2022
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"How would you rate the support you received?" - Rating System
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13
|
7554
|
September 20, 2025
|
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3CX Integration
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5
|
2150
|
December 1, 2025
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Time based Ticket generation
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11
|
1825
|
September 12, 2023
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Multiple email addresses for a user
|
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5
|
1925
|
March 5, 2022
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Ticket - Email-Reply handling
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11
|
2657
|
September 12, 2023
|
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Macro: ADD and REMOVE Tags in same Macro
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3
|
729
|
April 13, 2022
|
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Show last article of the ticket in the overview hover
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3
|
176
|
October 14, 2025
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Kanban view of the tickets
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2
|
1406
|
September 12, 2023
|
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Sticky note on top of ticket
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1
|
545
|
March 9, 2020
|
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"Source" mode for editor / Improve Editor
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7
|
1134
|
September 2, 2019
|
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Add helper text to custom attributes
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|
13
|
961
|
March 11, 2023
|
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Add information bubble to Tab and overview on Hower
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|
13
|
1031
|
January 11, 2019
|
|
Create organization via dialog via "edit customer" or "new customer"
|
|
2
|
678
|
August 25, 2023
|
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Improve handling of Microsoft e-mail "reactions" in tickets
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|
4
|
221
|
February 4, 2026
|
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Chang Name Order from Firstname/Lastname to Lastname/ Firstname
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|
2
|
829
|
September 18, 2023
|
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Add paginator to search details
|
|
5
|
1202
|
December 13, 2019
|
|
Online notifications (expansion)
|
|
3
|
602
|
October 27, 2019
|
|
Enable chat inside zammad portal / dashboard
|
|
6
|
1298
|
April 26, 2024
|
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Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
235
|
August 18, 2023
|
|
"Smart" Text module detector
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|
1
|
570
|
March 13, 2020
|
|
Search: completion for attributes, specific attribute values and syntax
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|
3
|
559
|
October 19, 2023
|
|
Docusnap integration
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|
2
|
1262
|
September 12, 2023
|
|
Tags in bulk action
|
|
3
|
1153
|
September 12, 2023
|
|
Ticket-search in link ticket-mask
|
|
4
|
835
|
October 13, 2023
|
|
Searching for i-doit object titles
|
|
3
|
613
|
September 12, 2023
|
|
Make Agent Notifications editible via UI
|
|
3
|
707
|
September 12, 2023
|
|
Resend bounced mail replys through UI
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|
1
|
475
|
January 4, 2020
|
|
Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
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|
5
|
804
|
October 29, 2023
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