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About the Interesting for future roadmap category
|
|
0
|
300
|
September 6, 2023
|
|
Deleting an attachment in a ticket
|
|
6
|
1380
|
September 19, 2022
|
|
"How would you rate the support you received?" - Rating System
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12
|
6972
|
January 31, 2024
|
|
3CX Integration
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4
|
1998
|
September 12, 2023
|
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Time based Ticket generation
|
|
11
|
1468
|
September 12, 2023
|
|
Macro: ADD and REMOVE Tags in same Macro
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|
3
|
692
|
April 13, 2022
|
|
Sticky note on top of ticket
|
|
1
|
506
|
March 9, 2020
|
|
Ticket - Email-Reply handling
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|
11
|
2582
|
September 12, 2023
|
|
Kanban view of the tickets
|
|
2
|
1284
|
September 12, 2023
|
|
Multiple email addresses for a user
|
|
5
|
1775
|
March 5, 2022
|
|
"Source" mode for editor / Improve Editor
|
|
7
|
1092
|
September 2, 2019
|
|
Create organization via dialog via "edit customer" or "new customer"
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|
2
|
662
|
August 25, 2023
|
|
Add helper text to custom attributes
|
|
13
|
896
|
March 11, 2023
|
|
Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
233
|
August 18, 2023
|
|
Add paginator to search details
|
|
5
|
1142
|
December 13, 2019
|
|
Online notifications (expansion)
|
|
3
|
575
|
October 27, 2019
|
|
Add information bubble to Tab and overview on Hower
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|
13
|
992
|
January 11, 2019
|
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Chang Name Order from Firstname/Lastname to Lastname/ Firstname
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|
2
|
797
|
September 18, 2023
|
|
"Smart" Text module detector
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|
1
|
552
|
March 13, 2020
|
|
Enable chat inside zammad portal / dashboard
|
|
6
|
1243
|
April 26, 2024
|
|
Ticket-search in link ticket-mask
|
|
4
|
811
|
October 13, 2023
|
|
Tags in bulk action
|
|
3
|
1113
|
September 12, 2023
|
|
Search: completion for attributes, specific attribute values and syntax
|
|
3
|
533
|
October 19, 2023
|
|
Docusnap integration
|
|
2
|
1211
|
September 12, 2023
|
|
Searching for i-doit object titles
|
|
3
|
601
|
September 12, 2023
|
|
Make Agent Notifications editible via UI
|
|
3
|
697
|
September 12, 2023
|
|
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
|
|
1
|
798
|
November 30, 2019
|
|
Add possibility to link groups to specific knowledge-base languages
|
|
3
|
416
|
September 12, 2023
|
|
Short description for time accounting entries
|
|
7
|
396
|
May 7, 2024
|
|
Show last article of the ticket in the overview hover
|
|
0
|
112
|
January 24, 2024
|