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About the Interesting for future roadmap category
|
|
0
|
393
|
September 6, 2023
|
|
Deleting an attachment in a ticket
|
|
6
|
1499
|
September 19, 2022
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|
"How would you rate the support you received?" - Rating System
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13
|
7427
|
September 20, 2025
|
|
3CX Integration
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5
|
2090
|
December 1, 2025
|
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Time based Ticket generation
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|
11
|
1605
|
September 12, 2023
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Macro: ADD and REMOVE Tags in same Macro
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3
|
714
|
April 13, 2022
|
|
Multiple email addresses for a user
|
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5
|
1878
|
March 5, 2022
|
|
Ticket - Email-Reply handling
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|
11
|
2620
|
September 12, 2023
|
|
Sticky note on top of ticket
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|
1
|
538
|
March 9, 2020
|
|
Show last article of the ticket in the overview hover
|
|
3
|
168
|
October 14, 2025
|
|
"Source" mode for editor / Improve Editor
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|
7
|
1111
|
September 2, 2019
|
|
Kanban view of the tickets
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|
2
|
1371
|
September 12, 2023
|
|
Create organization via dialog via "edit customer" or "new customer"
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|
2
|
671
|
August 25, 2023
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|
Add information bubble to Tab and overview on Hower
|
|
13
|
1009
|
January 11, 2019
|
|
Add helper text to custom attributes
|
|
13
|
939
|
March 11, 2023
|
|
"Smart" Text module detector
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|
1
|
563
|
March 13, 2020
|
|
Chang Name Order from Firstname/Lastname to Lastname/ Firstname
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2
|
807
|
September 18, 2023
|
|
Enable chat inside zammad portal / dashboard
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|
6
|
1286
|
April 26, 2024
|
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Online notifications (expansion)
|
|
3
|
580
|
October 27, 2019
|
|
Add paginator to search details
|
|
5
|
1174
|
December 13, 2019
|
|
Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
234
|
August 18, 2023
|
|
Tags in bulk action
|
|
3
|
1136
|
September 12, 2023
|
|
Searching for i-doit object titles
|
|
3
|
605
|
September 12, 2023
|
|
Search: completion for attributes, specific attribute values and syntax
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|
3
|
545
|
October 19, 2023
|
|
Docusnap integration
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|
2
|
1235
|
September 12, 2023
|
|
Ticket-search in link ticket-mask
|
|
4
|
826
|
October 13, 2023
|
|
Make Agent Notifications editible via UI
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|
3
|
703
|
September 12, 2023
|
|
Ticket Template for Customer
|
|
1
|
578
|
February 1, 2020
|
|
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
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|
1
|
805
|
November 30, 2019
|
|
Short description for time accounting entries
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|
7
|
411
|
May 7, 2024
|