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About the Interesting for future roadmap category
|
|
0
|
403
|
September 6, 2023
|
|
Deleting an attachment in a ticket
|
|
6
|
1506
|
September 19, 2022
|
|
"How would you rate the support you received?" - Rating System
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13
|
7471
|
September 20, 2025
|
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3CX Integration
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5
|
2114
|
December 1, 2025
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Time based Ticket generation
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11
|
1665
|
September 12, 2023
|
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Multiple email addresses for a user
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5
|
1893
|
March 5, 2022
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Macro: ADD and REMOVE Tags in same Macro
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3
|
720
|
April 13, 2022
|
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Ticket - Email-Reply handling
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11
|
2623
|
September 12, 2023
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Kanban view of the tickets
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2
|
1378
|
September 12, 2023
|
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Show last article of the ticket in the overview hover
|
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3
|
171
|
October 14, 2025
|
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Sticky note on top of ticket
|
|
1
|
541
|
March 9, 2020
|
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"Source" mode for editor / Improve Editor
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7
|
1119
|
September 2, 2019
|
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Add information bubble to Tab and overview on Hower
|
|
13
|
1013
|
January 11, 2019
|
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Add helper text to custom attributes
|
|
13
|
946
|
March 11, 2023
|
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Create organization via dialog via "edit customer" or "new customer"
|
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2
|
672
|
August 25, 2023
|
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Chang Name Order from Firstname/Lastname to Lastname/ Firstname
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|
2
|
812
|
September 18, 2023
|
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Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
235
|
August 18, 2023
|
|
Enable chat inside zammad portal / dashboard
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|
6
|
1287
|
April 26, 2024
|
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Add paginator to search details
|
|
5
|
1179
|
December 13, 2019
|
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"Smart" Text module detector
|
|
1
|
564
|
March 13, 2020
|
|
Online notifications (expansion)
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|
3
|
589
|
October 27, 2019
|
|
Tags in bulk action
|
|
3
|
1143
|
September 12, 2023
|
|
Searching for i-doit object titles
|
|
3
|
606
|
September 12, 2023
|
|
Search: completion for attributes, specific attribute values and syntax
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|
3
|
546
|
October 19, 2023
|
|
Docusnap integration
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|
2
|
1239
|
September 12, 2023
|
|
Ticket-search in link ticket-mask
|
|
4
|
830
|
October 13, 2023
|
|
Short description for time accounting entries
|
|
7
|
415
|
May 7, 2024
|
|
Make Agent Notifications editible via UI
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|
3
|
703
|
September 12, 2023
|
|
Ticket Template for Customer
|
|
1
|
578
|
February 1, 2020
|
|
Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
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|
5
|
791
|
October 29, 2023
|