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About the Interesting for future roadmap category
|
|
0
|
443
|
September 6, 2023
|
|
Deleting an attachment in a ticket
|
|
6
|
1575
|
September 19, 2022
|
|
"How would you rate the support you received?" - Rating System
|
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13
|
7647
|
September 20, 2025
|
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3CX Integration
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5
|
2213
|
December 1, 2025
|
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Time based Ticket generation
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11
|
1997
|
September 12, 2023
|
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Multiple email addresses for a user
|
|
5
|
1942
|
March 5, 2022
|
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Macro: ADD and REMOVE Tags in same Macro
|
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3
|
738
|
April 13, 2022
|
|
Ticket - Email-Reply handling
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11
|
2683
|
September 12, 2023
|
|
Show last article of the ticket in the overview hover
|
|
3
|
179
|
October 14, 2025
|
|
Kanban view of the tickets
|
|
2
|
1430
|
September 12, 2023
|
|
Sticky note on top of ticket
|
|
1
|
549
|
March 9, 2020
|
|
"Source" mode for editor / Improve Editor
|
|
7
|
1148
|
September 2, 2019
|
|
Add helper text to custom attributes
|
|
13
|
983
|
March 11, 2023
|
|
Add information bubble to Tab and overview on Hower
|
|
13
|
1056
|
January 11, 2019
|
|
Create organization via dialog via "edit customer" or "new customer"
|
|
2
|
681
|
August 25, 2023
|
|
"Smart" Text module detector
|
|
1
|
579
|
March 13, 2020
|
|
Tags in bulk action
|
|
3
|
1161
|
September 12, 2023
|
|
Online notifications (expansion)
|
|
3
|
610
|
October 27, 2019
|
|
Enable chat inside zammad portal / dashboard
|
|
6
|
1309
|
April 26, 2024
|
|
Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
237
|
August 18, 2023
|
|
Chang Name Order from Firstname/Lastname to Lastname/ Firstname
|
|
2
|
833
|
September 18, 2023
|
|
Add paginator to search details
|
|
5
|
1214
|
December 13, 2019
|
|
Search: completion for attributes, specific attribute values and syntax
|
|
3
|
571
|
October 19, 2023
|
|
Docusnap integration
|
|
2
|
1267
|
September 12, 2023
|
|
Ticket-search in link ticket-mask
|
|
4
|
843
|
October 13, 2023
|
|
Searching for i-doit object titles
|
|
3
|
621
|
September 12, 2023
|
|
Make Agent Notifications editible via UI
|
|
3
|
713
|
September 12, 2023
|
|
Resend bounced mail replys through UI
|
|
1
|
488
|
January 4, 2020
|
|
Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
|
|
5
|
816
|
October 29, 2023
|
|
Improve customer chat box
|
|
1
|
673
|
August 7, 2019
|