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About the Interesting for future roadmap category
|
|
0
|
454
|
September 6, 2023
|
|
Deleting an attachment in a ticket
|
|
5
|
1603
|
September 1, 2022
|
|
"How would you rate the support you received?" - Rating System
|
|
11
|
7694
|
September 20, 2025
|
|
3CX Integration
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|
3
|
2230
|
December 1, 2025
|
|
Time based Ticket generation
|
|
9
|
2104
|
February 6, 2019
|
|
Multiple email addresses for a user
|
|
4
|
1962
|
March 5, 2022
|
|
Macro: ADD and REMOVE Tags in same Macro
|
|
2
|
743
|
March 4, 2022
|
|
Ticket - Email-Reply handling
|
|
9
|
2695
|
September 8, 2023
|
|
Kanban view of the tickets
|
|
0
|
1447
|
January 21, 2018
|
|
Sticky note on top of ticket
|
|
0
|
556
|
January 17, 2019
|
|
Show last article of the ticket in the overview hover
|
|
3
|
188
|
October 14, 2025
|
|
"Source" mode for editor / Improve Editor
|
|
6
|
1154
|
February 12, 2019
|
|
Add helper text to custom attributes
|
|
11
|
1006
|
January 31, 2022
|
|
Create organization via dialog via "edit customer" or "new customer"
|
|
0
|
692
|
February 4, 2018
|
|
Add information bubble to Tab and overview on Hower
|
|
12
|
1078
|
September 15, 2023
|
|
"Smart" Text module detector
|
|
0
|
587
|
January 21, 2019
|
|
Tags in bulk action
|
|
1
|
1173
|
November 20, 2017
|
|
Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
238
|
August 18, 2023
|
|
Enable chat inside zammad portal / dashboard
|
|
4
|
1318
|
April 26, 2024
|
|
Add paginator to search details
|
|
4
|
1224
|
November 13, 2018
|
|
Chang Name Order from Firstname/Lastname to Lastname/ Firstname
|
|
1
|
838
|
September 18, 2023
|
|
Online notifications (expansion)
|
|
2
|
616
|
September 12, 2018
|
|
Searching for i-doit object titles
|
|
1
|
630
|
December 9, 2017
|
|
Ticket-search in link ticket-mask
|
|
3
|
846
|
October 13, 2023
|
|
Docusnap integration
|
|
0
|
1276
|
January 4, 2018
|
|
Search: completion for attributes, specific attribute values and syntax
|
|
1
|
574
|
October 19, 2023
|
|
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
|
|
0
|
819
|
October 9, 2018
|
|
Short description for time accounting entries
|
|
7
|
442
|
May 7, 2024
|
|
Add possibility to link groups to specific knowledge-base languages
|
|
1
|
439
|
February 1, 2023
|
|
Support for Plivo
|
|
0
|
594
|
January 18, 2019
|