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About the Interesting for future roadmap category
|
|
0
|
351
|
September 6, 2023
|
|
Deleting an attachment in a ticket
|
|
6
|
1441
|
September 19, 2022
|
|
"How would you rate the support you received?" - Rating System
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12
|
7215
|
January 31, 2024
|
|
3CX Integration
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4
|
2030
|
September 12, 2023
|
|
Time based Ticket generation
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|
11
|
1534
|
September 12, 2023
|
|
Multiple email addresses for a user
|
|
5
|
1839
|
March 5, 2022
|
|
Ticket - Email-Reply handling
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|
11
|
2603
|
September 12, 2023
|
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Macro: ADD and REMOVE Tags in same Macro
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3
|
706
|
April 13, 2022
|
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Sticky note on top of ticket
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1
|
521
|
March 9, 2020
|
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"Source" mode for editor / Improve Editor
|
|
7
|
1104
|
September 2, 2019
|
|
Kanban view of the tickets
|
|
2
|
1330
|
September 12, 2023
|
|
Create organization via dialog via "edit customer" or "new customer"
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|
2
|
665
|
August 25, 2023
|
|
Add helper text to custom attributes
|
|
13
|
929
|
March 11, 2023
|
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Add information bubble to Tab and overview on Hower
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|
13
|
996
|
January 11, 2019
|
|
"Smart" Text module detector
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1
|
560
|
March 13, 2020
|
|
Online notifications (expansion)
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|
3
|
579
|
October 27, 2019
|
|
Enable chat inside zammad portal / dashboard
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|
6
|
1268
|
April 26, 2024
|
|
Chang Name Order from Firstname/Lastname to Lastname/ Firstname
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2
|
803
|
September 18, 2023
|
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Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
233
|
August 18, 2023
|
|
Add paginator to search details
|
|
5
|
1154
|
December 13, 2019
|
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Show last article of the ticket in the overview hover
|
|
0
|
118
|
January 24, 2024
|
|
Searching for i-doit object titles
|
|
3
|
603
|
September 12, 2023
|
|
Ticket-search in link ticket-mask
|
|
4
|
820
|
October 13, 2023
|
|
Docusnap integration
|
|
2
|
1224
|
September 12, 2023
|
|
Tags in bulk action
|
|
3
|
1126
|
September 12, 2023
|
|
Search: completion for attributes, specific attribute values and syntax
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|
3
|
538
|
October 19, 2023
|
|
Ticket Template for Customer
|
|
1
|
575
|
February 1, 2020
|
|
Add possibility to link groups to specific knowledge-base languages
|
|
3
|
420
|
September 12, 2023
|
|
Support for Plivo
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|
1
|
580
|
March 10, 2020
|
|
Resend bounced mail replys through UI
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|
1
|
469
|
January 4, 2020
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