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About the Interesting for future roadmap category
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0
|
340
|
September 6, 2023
|
|
Deleting an attachment in a ticket
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6
|
1432
|
September 19, 2022
|
|
"How would you rate the support you received?" - Rating System
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12
|
7170
|
January 31, 2024
|
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3CX Integration
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4
|
2023
|
September 12, 2023
|
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Time based Ticket generation
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11
|
1518
|
September 12, 2023
|
|
Ticket - Email-Reply handling
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11
|
2596
|
September 12, 2023
|
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Multiple email addresses for a user
|
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5
|
1821
|
March 5, 2022
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Macro: ADD and REMOVE Tags in same Macro
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3
|
703
|
April 13, 2022
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Sticky note on top of ticket
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1
|
518
|
March 9, 2020
|
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Kanban view of the tickets
|
|
2
|
1317
|
September 12, 2023
|
|
"Source" mode for editor / Improve Editor
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7
|
1101
|
September 2, 2019
|
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Add helper text to custom attributes
|
|
13
|
924
|
March 11, 2023
|
|
Create organization via dialog via "edit customer" or "new customer"
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|
2
|
665
|
August 25, 2023
|
|
Enable chat inside zammad portal / dashboard
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|
6
|
1259
|
April 26, 2024
|
|
Add information bubble to Tab and overview on Hower
|
|
13
|
994
|
January 11, 2019
|
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Show last article of the ticket in the overview hover
|
|
0
|
116
|
January 24, 2024
|
|
Add paginator to search details
|
|
5
|
1154
|
December 13, 2019
|
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Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
233
|
August 18, 2023
|
|
Online notifications (expansion)
|
|
3
|
578
|
October 27, 2019
|
|
Chang Name Order from Firstname/Lastname to Lastname/ Firstname
|
|
2
|
802
|
September 18, 2023
|
|
"Smart" Text module detector
|
|
1
|
557
|
March 13, 2020
|
|
Searching for i-doit object titles
|
|
3
|
602
|
September 12, 2023
|
|
Tags in bulk action
|
|
3
|
1122
|
September 12, 2023
|
|
Docusnap integration
|
|
2
|
1217
|
September 12, 2023
|
|
Search: completion for attributes, specific attribute values and syntax
|
|
3
|
538
|
October 19, 2023
|
|
Ticket-search in link ticket-mask
|
|
4
|
817
|
October 13, 2023
|
|
Report interface rights
|
|
2
|
692
|
September 12, 2023
|
|
Support for Plivo
|
|
1
|
579
|
March 10, 2020
|
|
Short description for time accounting entries
|
|
7
|
397
|
May 7, 2024
|
|
Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
|
|
5
|
786
|
October 29, 2023
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