|
About the Interesting for future roadmap category
|
|
0
|
40
|
September 6, 2023
|
|
"How would you rate the support you received?" - Rating System
|
|
10
|
4741
|
September 29, 2023
|
|
3CX Integration
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|
4
|
1584
|
September 12, 2023
|
|
Time based Ticket generation
|
|
11
|
968
|
September 12, 2023
|
|
Kanban view of the tickets
|
|
2
|
949
|
September 12, 2023
|
|
Ticket - Email-Reply handling
|
|
11
|
2206
|
September 12, 2023
|
|
Chang Name Order from Firstname/Lastname to Lastname/ Firstname
|
|
2
|
545
|
September 18, 2023
|
|
Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
68
|
August 18, 2023
|
|
Tags in bulk action
|
|
3
|
814
|
September 12, 2023
|
|
Add paginator to search details
|
|
5
|
812
|
December 13, 2019
|
|
Searching for i-doit object titles
|
|
3
|
444
|
September 12, 2023
|
|
Create organization via dialog via "edit customer" or "new customer"
|
|
2
|
486
|
August 25, 2023
|
|
Macro: ADD and REMOVE Tags in same Macro
|
|
3
|
348
|
April 13, 2022
|
|
Add information bubble to Tab and overview on Hower
|
|
13
|
722
|
January 11, 2019
|
|
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
|
|
1
|
633
|
November 30, 2019
|
|
Multiple email addresses for a user
|
|
2
|
1298
|
September 16, 2019
|
|
Add possibility to link groups to specific knowledge-base languages
|
|
3
|
224
|
September 12, 2023
|
|
"Smart" Text module detector
|
|
1
|
360
|
March 13, 2020
|
|
Report interface rights
|
|
2
|
516
|
September 12, 2023
|
|
Docusnap integration
|
|
2
|
857
|
September 12, 2023
|
|
GLPI Integration
|
|
3
|
2297
|
September 12, 2023
|
|
Trigger filter for "not tagged" / Requiered tags
|
|
3
|
412
|
August 25, 2023
|
|
Make Agent Notifications editible via UI
|
|
3
|
519
|
September 12, 2023
|
|
Enable chat inside zammad portal / dashboard
|
|
2
|
929
|
September 12, 2023
|
|
Amazon and ebay Integration for Message Service
|
|
2
|
1165
|
September 12, 2023
|
|
Improve customer chat box
|
|
1
|
512
|
August 7, 2019
|
|
Collapse or move overviews to top bar
|
|
9
|
150
|
September 5, 2023
|
|
Multiple Tags operations in a Trigger or Makro
|
|
1
|
95
|
August 16, 2023
|
|
Chat-Widget: Improved signalling and webhooks and triggers
|
|
2
|
101
|
August 22, 2023
|
|
Trigger based content from objects should be translated
|
|
8
|
79
|
August 11, 2023
|