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About the Interesting for future roadmap category
|
|
0
|
328
|
September 6, 2023
|
|
Deleting an attachment in a ticket
|
|
6
|
1417
|
September 19, 2022
|
|
"How would you rate the support you received?" - Rating System
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12
|
7099
|
January 31, 2024
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3CX Integration
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4
|
2013
|
September 12, 2023
|
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Time based Ticket generation
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11
|
1506
|
September 12, 2023
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Macro: ADD and REMOVE Tags in same Macro
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3
|
702
|
April 13, 2022
|
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Ticket - Email-Reply handling
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11
|
2589
|
September 12, 2023
|
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Sticky note on top of ticket
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1
|
516
|
March 9, 2020
|
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Multiple email addresses for a user
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5
|
1807
|
March 5, 2022
|
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Kanban view of the tickets
|
|
2
|
1304
|
September 12, 2023
|
|
"Source" mode for editor / Improve Editor
|
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7
|
1099
|
September 2, 2019
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Create organization via dialog via "edit customer" or "new customer"
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2
|
664
|
August 25, 2023
|
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Add helper text to custom attributes
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|
13
|
911
|
March 11, 2023
|
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Chang Name Order from Firstname/Lastname to Lastname/ Firstname
|
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2
|
801
|
September 18, 2023
|
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Online notifications (expansion)
|
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3
|
577
|
October 27, 2019
|
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Allow users to write their request into the chat PRIOR to an agent joining
|
|
0
|
233
|
August 18, 2023
|
|
Add information bubble to Tab and overview on Hower
|
|
13
|
994
|
January 11, 2019
|
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Enable chat inside zammad portal / dashboard
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6
|
1255
|
April 26, 2024
|
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Add paginator to search details
|
|
5
|
1152
|
December 13, 2019
|
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"Smart" Text module detector
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|
1
|
553
|
March 13, 2020
|
|
Searching for i-doit object titles
|
|
3
|
602
|
September 12, 2023
|
|
Tags in bulk action
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3
|
1117
|
September 12, 2023
|
|
Ticket-search in link ticket-mask
|
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4
|
815
|
October 13, 2023
|
|
Docusnap integration
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2
|
1214
|
September 12, 2023
|
|
Search: completion for attributes, specific attribute values and syntax
|
|
3
|
538
|
October 19, 2023
|
|
Show last article of the ticket in the overview hover
|
|
0
|
114
|
January 24, 2024
|
|
Support for Plivo
|
|
1
|
577
|
March 10, 2020
|
|
Add possibility to link groups to specific knowledge-base languages
|
|
3
|
418
|
September 12, 2023
|
|
Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
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|
5
|
783
|
October 29, 2023
|
|
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
|
|
1
|
800
|
November 30, 2019
|