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Private Tickets
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4
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95
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September 21, 2026
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Multiple customers per ticket
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5
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1538
|
September 3, 2026
|
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Answer history feature
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1
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53
|
September 1, 2026
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Pending default time change from 8:00
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1
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62
|
September 1, 2026
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MySQL / MariaDB utf8mb4 support
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10
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1487
|
August 27, 2026
|
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Improve Anti-Spam Prevention by "Systemic Macro" and automatic postmaster filtering
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2
|
72
|
August 15, 2026
|
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Trigger/Selectors for dropdowns should allow for lineage checks
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2
|
54
|
August 5, 2026
|
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See the ticket status and title in the checklist
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4
|
66
|
July 15, 2026
|
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Make templates also available in an existing ticket
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9
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124
|
June 29, 2026
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Scheduled replies: write now, send later
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1
|
47
|
June 17, 2026
|
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Temporary agent passes (day/week) for occasional coverage needs
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6
|
90
|
June 11, 2026
|
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Desktop View: Desktop View: make the default reply action (reply vs. note) configurable
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7
|
103
|
June 10, 2026
|
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'Email - full quote' should be a global setting
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8
|
106
|
April 23, 2026
|
|
Turn around recent tickets opened bar
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1
|
32
|
April 22, 2026
|
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PDF preview or open in a new tab
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5
|
101
|
March 27, 2026
|
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Allow for changing ticket actions order to newest on top
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2
|
55
|
March 20, 2026
|
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Preventing multiple imports of the same message
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6
|
105
|
December 16, 2025
|
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Add CC Field Support for Customer Users
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1
|
116
|
December 8, 2025
|
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Scheduled Tasks
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|
1
|
51
|
November 25, 2025
|
|
Recurring and planed tickets / Create new tickets via Scheduler
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4
|
1417
|
November 25, 2025
|
|
Permission control for ticket history
|
|
1
|
47
|
October 15, 2025
|
|
Collapsable lists in overviews
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4
|
254
|
July 28, 2025
|
|
Display Tickets with Open Checklist Items
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2
|
58
|
May 16, 2025
|
|
Calendar Issue with Task Triggers
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2
|
116
|
May 16, 2024
|
|
Mark tickets that are pinned as tabs
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2
|
447
|
April 23, 2024
|
|
Closing Zammad ticket tabs via middle mouse button?
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|
1
|
435
|
April 23, 2024
|
|
LDAP / Active Directory: Additional field mappings
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|
5
|
1538
|
April 23, 2024
|
|
Prevent third party authentication from creating new users
|
|
2
|
613
|
April 23, 2024
|
|
Enable mapping of LDAP attributes to multiple user fields
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|
1
|
536
|
April 23, 2024
|
|
Pause LDAP Sync
|
|
1
|
667
|
April 23, 2024
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