|
Private Tickets
|
|
4
|
97
|
September 21, 2026
|
|
Multiple customers per ticket
|
|
5
|
1541
|
September 3, 2026
|
|
Answer history feature
|
|
1
|
53
|
September 1, 2026
|
|
Pending default time change from 8:00
|
|
1
|
62
|
September 1, 2026
|
|
MySQL / MariaDB utf8mb4 support
|
|
10
|
1487
|
August 27, 2026
|
|
Improve Anti-Spam Prevention by "Systemic Macro" and automatic postmaster filtering
|
|
2
|
75
|
August 15, 2026
|
|
Trigger/Selectors for dropdowns should allow for lineage checks
|
|
2
|
56
|
August 5, 2026
|
|
See the ticket status and title in the checklist
|
|
4
|
68
|
July 15, 2026
|
|
Make templates also available in an existing ticket
|
|
9
|
127
|
June 29, 2026
|
|
Scheduled replies: write now, send later
|
|
1
|
48
|
June 17, 2026
|
|
Temporary agent passes (day/week) for occasional coverage needs
|
|
6
|
92
|
June 11, 2026
|
|
Desktop View: Desktop View: make the default reply action (reply vs. note) configurable
|
|
7
|
106
|
June 10, 2026
|
|
'Email - full quote' should be a global setting
|
|
8
|
111
|
April 23, 2026
|
|
Turn around recent tickets opened bar
|
|
1
|
34
|
April 22, 2026
|
|
PDF preview or open in a new tab
|
|
5
|
103
|
March 27, 2026
|
|
Allow for changing ticket actions order to newest on top
|
|
2
|
55
|
March 20, 2026
|
|
Preventing multiple imports of the same message
|
|
6
|
107
|
December 16, 2025
|
|
Add CC Field Support for Customer Users
|
|
1
|
116
|
December 8, 2025
|
|
Scheduled Tasks
|
|
1
|
51
|
November 25, 2025
|
|
Recurring and planed tickets / Create new tickets via Scheduler
|
|
4
|
1420
|
November 25, 2025
|
|
Permission control for ticket history
|
|
1
|
47
|
October 15, 2025
|
|
Collapsable lists in overviews
|
|
4
|
254
|
July 28, 2025
|
|
Display Tickets with Open Checklist Items
|
|
2
|
58
|
May 16, 2025
|
|
Calendar Issue with Task Triggers
|
|
2
|
116
|
May 16, 2024
|
|
Mark tickets that are pinned as tabs
|
|
2
|
447
|
April 23, 2024
|
|
Closing Zammad ticket tabs via middle mouse button?
|
|
1
|
435
|
April 23, 2024
|
|
LDAP / Active Directory: Additional field mappings
|
|
5
|
1538
|
April 23, 2024
|
|
Prevent third party authentication from creating new users
|
|
2
|
613
|
April 23, 2024
|
|
Enable mapping of LDAP attributes to multiple user fields
|
|
1
|
538
|
April 23, 2024
|
|
Pause LDAP Sync
|
|
1
|
668
|
April 23, 2024
|