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Temporary agent passes (day/week) for occasional coverage needs
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6
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62
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June 11, 2026
|
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Desktop View: Desktop View: make the default reply action (reply vs. note) configurable
|
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7
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55
|
June 10, 2026
|
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'Email - full quote' should be a global setting
|
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8
|
68
|
April 23, 2026
|
|
Turn around recent tickets opened bar
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1
|
19
|
April 22, 2026
|
|
PDF preview or open in a new tab
|
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5
|
53
|
March 27, 2026
|
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Allow for changing ticket actions order to newest on top
|
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3
|
38
|
March 20, 2026
|
|
Improve Anti-Spam Prevention by "Systemic Macro" and automatic postmaster filtering
|
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1
|
47
|
February 4, 2026
|
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Preventing multiple imports of the same message
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7
|
92
|
December 16, 2025
|
|
Add CC Field Support for Customer Users
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2
|
89
|
December 8, 2025
|
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Scheduled Tasks
|
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2
|
43
|
November 25, 2025
|
|
Recurring and planed tickets / Create new tickets via Scheduler
|
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5
|
1311
|
November 25, 2025
|
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Permission control for ticket history
|
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2
|
41
|
October 15, 2025
|
|
Collapsable lists in overviews
|
|
4
|
235
|
July 28, 2025
|
|
Display Tickets with Open Checklist Items
|
|
3
|
49
|
May 16, 2025
|
|
Calendar Issue with Task Triggers
|
|
3
|
106
|
May 16, 2024
|
|
Mark tickets that are pinned as tabs
|
|
3
|
438
|
April 23, 2024
|
|
Closing Zammad ticket tabs via middle mouse button?
|
|
2
|
427
|
April 23, 2024
|
|
LDAP / Active Directory: Additional field mappings
|
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6
|
1521
|
April 23, 2024
|
|
Prevent third party authentication from creating new users
|
|
3
|
603
|
April 23, 2024
|
|
Enable mapping of LDAP attributes to multiple user fields
|
|
2
|
523
|
April 23, 2024
|
|
Pause LDAP Sync
|
|
2
|
661
|
April 23, 2024
|
|
LDAP Sync Rate/Base DN - UI Options
|
|
5
|
1016
|
April 23, 2024
|
|
Field "LDAP GROUP" in LDAP Integration is too small
|
|
2
|
434
|
April 23, 2024
|
|
Pull Avatars from LDAP - reqest
|
|
2
|
380
|
April 23, 2024
|
|
Custom workflow
|
|
2
|
357
|
April 23, 2024
|
|
Add Mastodon Integration
|
|
2
|
518
|
April 23, 2024
|
|
Core Workflows - Agent - Only show completed fields
|
|
3
|
743
|
April 23, 2024
|
|
A more "web"-based workflow
|
|
4
|
485
|
April 23, 2024
|
|
Variety font and text color choices in emails
|
|
2
|
480
|
April 18, 2024
|
|
Group-based composer settings
|
|
2
|
352
|
April 18, 2024
|