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See the ticket status and title in the checklist
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5
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49
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July 22, 2026
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Make templates also available in an existing ticket
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9
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78
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June 29, 2026
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Scheduled replies: write now, send later
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2
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32
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June 17, 2026
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Temporary agent passes (day/week) for occasional coverage needs
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7
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76
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June 11, 2026
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Desktop View: Desktop View: make the default reply action (reply vs. note) configurable
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7
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76
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June 10, 2026
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'Email - full quote' should be a global setting
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8
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76
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April 23, 2026
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Turn around recent tickets opened bar
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1
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22
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April 22, 2026
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PDF preview or open in a new tab
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5
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71
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March 27, 2026
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Allow for changing ticket actions order to newest on top
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3
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41
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March 20, 2026
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Improve Anti-Spam Prevention by "Systemic Macro" and automatic postmaster filtering
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1
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47
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February 4, 2026
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Preventing multiple imports of the same message
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7
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94
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December 16, 2025
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Add CC Field Support for Customer Users
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2
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98
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December 8, 2025
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Scheduled Tasks
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2
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44
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November 25, 2025
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Recurring and planed tickets / Create new tickets via Scheduler
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5
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1358
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November 25, 2025
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Permission control for ticket history
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2
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41
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October 15, 2025
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Collapsable lists in overviews
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4
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245
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July 28, 2025
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Display Tickets with Open Checklist Items
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3
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50
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May 16, 2025
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Calendar Issue with Task Triggers
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3
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111
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May 16, 2024
|
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Mark tickets that are pinned as tabs
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3
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444
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April 23, 2024
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Closing Zammad ticket tabs via middle mouse button?
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2
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429
|
April 23, 2024
|
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LDAP / Active Directory: Additional field mappings
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6
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1523
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April 23, 2024
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Prevent third party authentication from creating new users
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3
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604
|
April 23, 2024
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Enable mapping of LDAP attributes to multiple user fields
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2
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527
|
April 23, 2024
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Pause LDAP Sync
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2
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661
|
April 23, 2024
|
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LDAP Sync Rate/Base DN - UI Options
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5
|
1018
|
April 23, 2024
|
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Field "LDAP GROUP" in LDAP Integration is too small
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2
|
434
|
April 23, 2024
|
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Pull Avatars from LDAP - reqest
|
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2
|
380
|
April 23, 2024
|
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Custom workflow
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2
|
360
|
April 23, 2024
|
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Add Mastodon Integration
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2
|
518
|
April 23, 2024
|
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Core Workflows - Agent - Only show completed fields
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3
|
802
|
April 23, 2024
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