Zammad is able to generate tickets and include several different fields of info and data.
I would like to request a feature integration where zammad is able to integrate asset tags/serial numbers from SnipeIT devices into Zammad.
This would allow tickets raised in particular to devices to provide a full overview of the age, status, warranty and more on the specific device.
The ability for SnipeIT to also import all contact info of customers back into SnipeIT from all Zammad listed contacts for easier management of contacts.
