|
Shared Organisation for special User
|
|
8
|
1082
|
May 22, 2019
|
|
Relative time and date for "Pending till" in Macros
|
|
15
|
2932
|
February 1, 2020
|
|
Format as code block
|
|
4
|
3140
|
August 3, 2020
|
|
Time based Ticket generation
|
|
11
|
1511
|
September 12, 2023
|
|
3CX Integration
|
|
4
|
2016
|
September 12, 2023
|
|
Email Notification channel must implement OAuth authentication
|
|
5
|
599
|
November 21, 2024
|
|
'Close tab' default behaviour for Update action
|
|
18
|
2451
|
October 4, 2019
|
|
SAML, OIDC, Third-Party-Authentication
|
|
43
|
7601
|
January 31, 2022
|
|
Format as code in answer (monospaced font and no formating)
|
|
6
|
551
|
August 30, 2024
|
|
Objects visibility based on other objects state
|
|
9
|
1796
|
August 4, 2023
|
|
Multiple email addresses for a user
|
|
5
|
1811
|
March 5, 2022
|
|
Responsive Design
|
|
7
|
2077
|
August 13, 2019
|
|
Customer group permissions
|
|
7
|
2306
|
October 15, 2019
|
|
Support for choosing between text/plain and HTML emails
|
|
23
|
3923
|
August 9, 2024
|
|
Add trigger condition for attachments
|
|
5
|
950
|
October 26, 2019
|
|
Being Able to unsubscribe other users
|
|
3
|
794
|
May 21, 2022
|
|
Knowledge base Rights Management
|
|
24
|
1199
|
January 29, 2021
|
|
Reply to notes within a ticket
|
|
7
|
71
|
April 14, 2025
|
|
Multi-Selection fields
|
|
6
|
736
|
June 23, 2020
|
|
Optimize preview and download for screenshots
|
|
4
|
933
|
January 29, 2023
|
|
Outgoing webhook for new/changed tickets
|
|
6
|
3419
|
September 15, 2023
|
|
Multiple customers per ticket
|
|
5
|
1156
|
March 25, 2024
|
|
Open detail page for ticket with ticket number via url
|
|
9
|
1775
|
September 22, 2022
|
|
Schedule an email to send
|
|
12
|
468
|
July 5, 2024
|
|
Overview quick search
|
|
12
|
720
|
March 15, 2024
|
|
Ticket - Email-Reply handling
|
|
11
|
2589
|
September 12, 2023
|
|
User-friendliness & usability analysis and suggestions
|
|
18
|
1897
|
May 9, 2018
|
|
Remember pending date
|
|
2
|
251
|
October 11, 2023
|
|
Process tickets
|
|
6
|
1593
|
March 27, 2023
|
|
Merge or delete users
|
|
10
|
2197
|
November 18, 2021
|