|
Blocking certain file types as attachments
|
|
3
|
216
|
October 20, 2022
|
|
Allow user to mark Tickets as Important
|
|
1
|
105
|
October 19, 2022
|
|
Organizations with multiple domains
|
|
7
|
567
|
October 18, 2022
|
|
Working with Multiple Browser Tabs
|
|
28
|
1297
|
October 17, 2022
|
|
Don't count merged tickets for amount_check api
|
|
0
|
46
|
October 16, 2022
|
|
Send reminder to last receiver
|
|
1
|
84
|
October 13, 2022
|
|
[GDPR] Reply bodies are sent over insecure email - send only HTTPS link instead
|
|
2
|
110
|
October 12, 2022
|
|
Show the agent who created the ticket
|
|
2
|
64
|
October 12, 2022
|
|
Send password for new users by default
|
|
0
|
56
|
October 10, 2022
|
|
Delete specific message on ticket thread
|
|
2
|
98
|
October 6, 2022
|
|
Agent internal chat
|
|
4
|
405
|
October 8, 2022
|
|
Create notification settings more understandable and more flexible
|
|
2
|
143
|
September 29, 2022
|
|
Allow setting maximum quote depth
|
|
1
|
125
|
September 28, 2022
|
|
Hide inactive users from mail-/customer-selection
|
|
0
|
68
|
September 28, 2022
|
|
Native mobile apps
|
|
43
|
12523
|
September 24, 2022
|
|
Add time spend on article to invidiual articles (please!)
|
|
2
|
93
|
September 23, 2022
|
|
Open detail page for ticket with ticket number via url
|
|
9
|
369
|
September 22, 2022
|
|
Reporting by Roles/Groups
|
|
0
|
74
|
September 16, 2022
|
|
Request for Nested / Expandable Overviews
|
|
0
|
81
|
September 14, 2022
|
|
Autoplay feature on embedded videos
|
|
2
|
60
|
September 14, 2022
|
|
Export or list of Text Modules
|
|
0
|
49
|
September 13, 2022
|
|
Automatically import S/MIME certificates
|
|
2
|
177
|
September 7, 2022
|
|
Mail messages incoming webhook
|
|
0
|
80
|
September 6, 2022
|
|
Customer Supervisor
|
|
0
|
65
|
September 6, 2022
|
|
Language list restrictions and language enforced
|
|
0
|
50
|
September 6, 2022
|
|
Custom Link Text for SAML Login Button
|
|
2
|
71
|
September 2, 2022
|
|
Ability to show hints on ticket creation via web
|
|
2
|
84
|
September 2, 2022
|
|
Deleting an attachment in a ticket
|
|
6
|
467
|
September 19, 2022
|
|
Optimize preview and download for screenshots
|
|
3
|
288
|
August 31, 2022
|
|
Remove hard-coded limit of 50 results in search
|
|
11
|
479
|
August 30, 2022
|