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Email-Subject activation in "Personal Preferences"
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0
|
7
|
August 29, 2025
|
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User Experience and User interface research & improvements help needed!
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6
|
255
|
August 27, 2025
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Trigger filter for "not tagged" / Requiered tags
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5
|
666
|
August 16, 2025
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Variable for Ticket URL
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3
|
32
|
August 20, 2025
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Merge ticket keyboard shortcut
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0
|
20
|
June 11, 2025
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Pin a message in a thread
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1
|
192
|
April 1, 2025
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Move all Tickets from one customer (user) to an other customer
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6
|
154
|
December 17, 2024
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Improve handling of Microsoft e-mail "reactions" in tickets
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1
|
129
|
July 17, 2024
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Add button to view user history in "Users" Management admin screen
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0
|
83
|
June 10, 2024
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Adjust the description text of two options
|
|
10
|
340
|
May 6, 2024
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E-Mail signatures for triggers and automations
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1
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194
|
March 6, 2024
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Show more, Show less of Article View
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7
|
427
|
November 6, 2024
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Time based Ticket generation
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11
|
1552
|
September 12, 2023
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Make Agent Notifications editible via UI
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3
|
699
|
September 12, 2023
|
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Report interface rights
|
|
2
|
693
|
September 12, 2023
|
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Add possibility to link groups to specific knowledge-base languages
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3
|
422
|
September 12, 2023
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Ticket - Email-Reply handling
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11
|
2606
|
September 12, 2023
|
|
Tags in bulk action
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|
3
|
1129
|
September 12, 2023
|
|
Kanban view of the tickets
|
|
2
|
1354
|
September 12, 2023
|
|
Collapse or move overviews to top bar
|
|
9
|
432
|
September 5, 2023
|
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Create organization via dialog via "edit customer" or "new customer"
|
|
2
|
665
|
August 25, 2023
|
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Object Attributes: Possibility to add additional help text for attributes
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|
3
|
305
|
August 24, 2023
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Chat-Widget: Improved signalling and webhooks and triggers
|
|
2
|
394
|
August 22, 2023
|
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Let agents hide certain ticket articles
|
|
1
|
318
|
August 10, 2023
|
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Voicemail link in call log
|
|
4
|
946
|
September 12, 2018
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