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Move all Tickets from one customer (user) to an other customer
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6
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69
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December 17, 2024
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Improve handling of Microsoft e-mail "reactions" in tickets
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1
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74
|
July 17, 2024
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Add button to view user history in "Users" Management admin screen
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0
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76
|
June 10, 2024
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Adjust the description text of two options
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10
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334
|
May 6, 2024
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E-Mail signatures for triggers and automations
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1
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183
|
March 6, 2024
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Pin a message in a thread
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0
|
175
|
December 22, 2023
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Show more, Show less of Article View
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7
|
397
|
November 6, 2024
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Time based Ticket generation
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11
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1468
|
September 12, 2023
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Make Agent Notifications editible via UI
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3
|
697
|
September 12, 2023
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Report interface rights
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2
|
689
|
September 12, 2023
|
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Add possibility to link groups to specific knowledge-base languages
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3
|
416
|
September 12, 2023
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|
Ticket - Email-Reply handling
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11
|
2582
|
September 12, 2023
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|
Tags in bulk action
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3
|
1113
|
September 12, 2023
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|
Kanban view of the tickets
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|
2
|
1284
|
September 12, 2023
|
|
Collapse or move overviews to top bar
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|
9
|
416
|
September 5, 2023
|
|
Create organization via dialog via "edit customer" or "new customer"
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2
|
662
|
August 25, 2023
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Trigger filter for "not tagged" / Requiered tags
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3
|
644
|
August 25, 2023
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Object Attributes: Possibility to add additional help text for attributes
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3
|
300
|
August 24, 2023
|
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Chat-Widget: Improved signalling and webhooks and triggers
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|
2
|
384
|
August 22, 2023
|
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Let agents hide certain ticket articles
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|
1
|
306
|
August 10, 2023
|
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Voicemail link in call log
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4
|
936
|
September 12, 2018
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