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Pin a message in a thread
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1
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187
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April 1, 2025
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Move all Tickets from one customer (user) to an other customer
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6
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108
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December 17, 2024
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Improve handling of Microsoft e-mail "reactions" in tickets
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1
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95
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July 17, 2024
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Add button to view user history in "Users" Management admin screen
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0
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78
|
June 10, 2024
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Adjust the description text of two options
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10
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338
|
May 6, 2024
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E-Mail signatures for triggers and automations
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1
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186
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March 6, 2024
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Show more, Show less of Article View
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7
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411
|
November 6, 2024
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Time based Ticket generation
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11
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1513
|
September 12, 2023
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Make Agent Notifications editible via UI
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3
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698
|
September 12, 2023
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Report interface rights
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2
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692
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September 12, 2023
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Add possibility to link groups to specific knowledge-base languages
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3
|
419
|
September 12, 2023
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Ticket - Email-Reply handling
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11
|
2592
|
September 12, 2023
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Tags in bulk action
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3
|
1119
|
September 12, 2023
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Kanban view of the tickets
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2
|
1310
|
September 12, 2023
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Collapse or move overviews to top bar
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9
|
423
|
September 5, 2023
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|
Create organization via dialog via "edit customer" or "new customer"
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2
|
665
|
August 25, 2023
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Trigger filter for "not tagged" / Requiered tags
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3
|
644
|
August 25, 2023
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Object Attributes: Possibility to add additional help text for attributes
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3
|
301
|
August 24, 2023
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Chat-Widget: Improved signalling and webhooks and triggers
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2
|
388
|
August 22, 2023
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Let agents hide certain ticket articles
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1
|
312
|
August 10, 2023
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Voicemail link in call log
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4
|
941
|
September 12, 2018
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