In support, there are tasks such as installing updates that have to be checked again and again. It would be a great feature if you could schedule tickets and also set recurring tickets so that, for example, a special ticket is automatically created on the 1st of every month.
2 Likes
In the meantime, you should be able to accomplish through a script calling Zammad’s API to create a ticket set up on a cron job (linux) or task scheduler (windows).