|
Visibility Knowledge based
|
|
6
|
305
|
December 8, 2020
|
|
Multiply Organisations per User
|
|
2
|
111
|
December 7, 2020
|
|
Automatic detection of article visibility for articles of type `email`
|
|
1
|
106
|
December 4, 2020
|
|
Make beginning_of_week configurable
|
|
0
|
53
|
December 2, 2020
|
|
Formatting Options for E-Mails / internal notes
|
|
1
|
90
|
December 2, 2020
|
|
Alphabetical order of text modules in popup
|
|
0
|
43
|
December 1, 2020
|
|
[Postmaster filter] Set field using matched regex value
|
|
1
|
77
|
December 1, 2020
|
|
Knowledge base Rights Management
|
|
3
|
281
|
December 1, 2020
|
|
See applied SLA
|
|
0
|
73
|
November 27, 2020
|
|
Highlight out of office users in Ticket Owner drop down
|
|
0
|
51
|
November 25, 2020
|
|
Time accounting associated to single notes instead of grand total
|
|
1
|
68
|
November 23, 2020
|
|
Snap Package Installation
|
|
5
|
133
|
November 23, 2020
|
|
Custom order for state types
|
|
0
|
58
|
November 23, 2020
|
|
Enable chat in Zammad interface for customers
|
|
3
|
106
|
January 1, 2021
|
|
"[EXTERNAL] RE:" on subjects opens a new ticket
|
|
3
|
87
|
November 20, 2020
|
|
Health check - monitoring on main page
|
|
0
|
72
|
November 20, 2020
|
|
Move article/message to another ticket
|
|
0
|
73
|
November 19, 2020
|
|
Beeing able to link to specific answer or note of a ticket
|
|
0
|
56
|
November 18, 2020
|
|
Configure/make persistent Trusted_Proxies on packaged releases
|
|
0
|
99
|
November 17, 2020
|
|
Chat Window Minimize
|
|
3
|
146
|
November 17, 2020
|
|
More customisable login/notification areas
|
|
6
|
146
|
November 17, 2020
|
|
Offline chat - create ticket/message
|
|
6
|
198
|
November 10, 2020
|
|
Able to expand the fields in table in the Package Management
|
|
2
|
68
|
November 10, 2020
|
|
Send later functionality for answering tickets
|
|
3
|
129
|
November 9, 2020
|
|
Overview of all attachments in ticket
|
|
0
|
67
|
November 2, 2020
|
|
LDAP / Active Directory: Additional field mappings
|
|
4
|
380
|
October 30, 2020
|
|
SAML for Roles assigment
|
|
4
|
293
|
February 9, 2021
|
|
Run actions based on email subject/body
|
|
2
|
64
|
October 29, 2020
|
|
Refer to agents in ticket notes
|
|
1
|
95
|
October 28, 2020
|
|
More Options For Objects Permissions
|
|
0
|
52
|
October 21, 2020
|
