Those two drop-down controls are actually overlapping each other.
For example you can make a macros “Update and close tab” by setting Action->Open, Once Completed->Close Tab, that is actually the same as selecting “Close Tab” in left drop-down and push “Update” in right. -1 click %) Same for other combinations of this controls.
If you don’t mind I want to suggest more enhanced and simple solution.
Button “Update” becomes macros also, the left drop-down is not actually needed, everything move to macros list:
- Update = Action Open + Stay on Tab
- Update and Close = Action Open + Close Tab
- Update and Next = Action Open + Next ticket
This is it, this is the complete list of actions, provided by those two controls.
The important thing here is that macroses in macros list should be sortable, so you could move “Update and Close” on the top as default action on button.