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Ability for customers to use template-tickets
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|
3
|
459
|
April 18, 2024
|
|
Microsoft Teams CTI Integration
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|
3
|
994
|
April 18, 2024
|
|
Link between overviews and notifications
|
|
7
|
494
|
April 18, 2024
|
|
Ability to set up a proper auto-reply in a trigger
|
|
2
|
751
|
April 18, 2024
|
|
Add DAV acces to tickets i'm the owner
|
|
4
|
760
|
April 18, 2024
|
|
Access Attachments api/v1/attachements location to update and replace screenshots/Apng's Knowledge Base articles
|
|
2
|
312
|
April 18, 2024
|
|
Overview quick search
|
|
12
|
809
|
March 15, 2024
|
|
Configure Zoom as webhook
|
|
2
|
249
|
February 6, 2024
|
|
Different icon for tickets with "new" state
|
|
10
|
558
|
January 24, 2024
|
|
More detailed permissions for report profiles
|
|
3
|
265
|
January 12, 2024
|
|
Reply / forward to a note
|
|
8
|
1124
|
October 6, 2023
|
|
Support Messanger WhatsApp, Signal and Threema
|
|
3
|
783
|
March 21, 2024
|
|
Enhance trigger and scheduler to run a given script
|
|
5
|
1693
|
September 22, 2023
|
|
Ticket triage option?
|
|
2
|
557
|
September 8, 2023
|
|
Respect all "CCs" of a Ticket and enhance Customers reply-functions
|
|
2
|
750
|
September 7, 2023
|
|
Preauth to enable a trusted third party
|
|
2
|
631
|
September 1, 2023
|
|
Ability to force UI language
|
|
2
|
688
|
August 31, 2023
|
|
Integrate a Spell checker like Languagetool
|
|
6
|
1132
|
August 29, 2023
|
|
GitHub channel for issues and pull requests
|
|
2
|
551
|
August 24, 2023
|
|
Smooch.io integration
|
|
3
|
995
|
August 24, 2023
|
|
Change customer on entrys forwarded by
|
|
2
|
683
|
August 24, 2023
|
|
Individual tags/overviews
|
|
7
|
802
|
August 22, 2023
|
|
Second LINK-TEMPLATE
|
|
1
|
328
|
August 16, 2023
|
|
Mouseover User Information on ticket while logged in as customer
|
|
4
|
291
|
August 10, 2024
|
|
Mastodon integration
|
|
3
|
287
|
August 14, 2023
|
|
Create ticket based on To address of an email
|
|
1
|
386
|
August 11, 2023
|
|
Arm64 zammad build (ubuntu 20.04 LTS)
|
|
2
|
1198
|
January 8, 2023
|
|
Local documentation
|
|
2
|
380
|
October 18, 2022
|
|
Delete Large Attachments by Scheduler
|
|
2
|
756
|
November 4, 2021
|
|
Android/IOS app
|
|
2
|
4456
|
May 14, 2020
|