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Ability for customers to use template-tickets
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|
3
|
457
|
April 18, 2024
|
|
Microsoft Teams CTI Integration
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|
3
|
993
|
April 18, 2024
|
|
Link between overviews and notifications
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|
7
|
493
|
April 18, 2024
|
|
Ability to set up a proper auto-reply in a trigger
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2
|
749
|
April 18, 2024
|
|
Add DAV acces to tickets i'm the owner
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|
4
|
752
|
April 18, 2024
|
|
Access Attachments api/v1/attachements location to update and replace screenshots/Apng's Knowledge Base articles
|
|
2
|
312
|
April 18, 2024
|
|
Overview quick search
|
|
12
|
803
|
March 15, 2024
|
|
Configure Zoom as webhook
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|
2
|
247
|
February 6, 2024
|
|
Different icon for tickets with "new" state
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|
10
|
555
|
January 24, 2024
|
|
More detailed permissions for report profiles
|
|
3
|
260
|
January 12, 2024
|
|
Reply / forward to a note
|
|
8
|
1120
|
October 6, 2023
|
|
Support Messanger WhatsApp, Signal and Threema
|
|
3
|
779
|
March 21, 2024
|
|
Enhance trigger and scheduler to run a given script
|
|
5
|
1692
|
September 22, 2023
|
|
Ticket triage option?
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|
2
|
556
|
September 8, 2023
|
|
Respect all "CCs" of a Ticket and enhance Customers reply-functions
|
|
2
|
747
|
September 7, 2023
|
|
Preauth to enable a trusted third party
|
|
2
|
631
|
September 1, 2023
|
|
Ability to force UI language
|
|
2
|
687
|
August 31, 2023
|
|
Integrate a Spell checker like Languagetool
|
|
6
|
1126
|
August 29, 2023
|
|
GitHub channel for issues and pull requests
|
|
2
|
547
|
August 24, 2023
|
|
Smooch.io integration
|
|
3
|
995
|
August 24, 2023
|
|
Change customer on entrys forwarded by
|
|
2
|
683
|
August 24, 2023
|
|
Individual tags/overviews
|
|
7
|
802
|
August 22, 2023
|
|
Second LINK-TEMPLATE
|
|
1
|
326
|
August 16, 2023
|
|
Mouseover User Information on ticket while logged in as customer
|
|
4
|
290
|
August 10, 2024
|
|
Mastodon integration
|
|
3
|
287
|
August 14, 2023
|
|
Create ticket based on To address of an email
|
|
1
|
386
|
August 11, 2023
|
|
Arm64 zammad build (ubuntu 20.04 LTS)
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|
2
|
1196
|
January 8, 2023
|
|
Local documentation
|
|
2
|
379
|
October 18, 2022
|
|
Delete Large Attachments by Scheduler
|
|
2
|
756
|
November 4, 2021
|
|
Android/IOS app
|
|
2
|
4455
|
May 14, 2020
|