We are switching our telephone system to Microsoft Teams Phone System in August.
We would like to connect the system with Zammad in order to be able to use the advantages of the CTI integration.
Is that already possible? Are there already companies that have implemented a team integration?
Hi, we are using Mailbuddy-Call. Ist working Fine.
You can find the CTI MS Teams Add on here: MailBuddy-Call - MailBuddy.
Matt
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We are currently not planning to implement this feature request due to missing feedback / hearts from the community. This might change in future.