Support Messanger WhatsApp, Signal and Threema

More and more customers require support communication via WhatsApp, Signal and Threema.
Currently there is a solution approach for OnPrem systems, but not for the cloud solution.

Therefore, it makes sense to support much-used messangers via support, so that support tickets can be created via WhatsApp, etc.

Better customer support can be offered via such a solution.

Greeting
Tobias

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