Mastodon integration

[piotr-sikora-v]

Hi,

This will be very useful to add mastodon integration.
It should be work like twitter integration (mention and DM).

Mastodon now have about 14mln users, many insituties migrate to mastdon due to changes in twitter.

Thanks in advanced!

[MrGeneration]

Please use the template.

[MrGeneration]

I’m closing this thread in favor for your duplicate

Integration of Mastodon into Zammad

Currently, Zammad lacks integration with Mastodon, a popular federated social networking platform. This integration would enable seamless communication between Zammad and Mastodon channels, allowing organizations to incorporate social media interactions into their customer support workflow. Without this integration, companies miss out on potential customer interactions and valuable feedback shared on the Mastodon platform. Help us understand: The integration of Mastodon channels into Zammad wo…