It would be highly beneficial to support avatars or logos for organizations in Zammad, similar to how user profile pictures are currently handled. This feature would enhance visual identification, especially when managing tickets across multiple customers or companies. Being able to assign company logos to organizations would improve clarity in ticket overviews and enrich the UI with brand recognition cues.
Suggested Features:
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Option to upload an image/logo when editing or creating an organization.
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Display the organization avatar in the ticket view, organization overview, and sidebar (where applicable).
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Fallback to default avatar if none is uploaded (like initials or a placeholder).
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Possibly integrate with external sources (e.g., Gravatar, or auto-fetch via domain name).
Use Case:
Companies using Zammad in a B2B environment with many organizational contacts can quickly identify customers visually, reduce confusion, and create a more intuitive interface for agents.
