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About the Technical assistance category
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1
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2177
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November 7, 2020
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System periodically resets ticket ownership
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4
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18
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April 30, 2026
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No error on incomplete mandatory tree_select or multi_tree_select
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3
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11
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April 30, 2026
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Images from the knowledge base do not necessarily reach the customer
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4
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16
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April 30, 2026
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Can not reply on tickets created by the API
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1
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10
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April 30, 2026
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Holiday Trigger - help
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0
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11
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April 29, 2026
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Zammad 7.0.0: Channel.fetch_async only fetches active Email::Account-Channels partly, manual Channel.find(ID).fetch works
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25
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220
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April 29, 2026
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30+ second delay when customer creates ticket
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20
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102
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April 29, 2026
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How to show the attachments as count?
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0
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7
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April 29, 2026
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Zammad crash on tag display
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4
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64
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April 29, 2026
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Can't search by attachment's filename. Or am I just stupid?
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0
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9
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April 29, 2026
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Subscribe customer to a ticket automatcally
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0
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7
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April 29, 2026
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Gitlab Integration cannot see ticket on Zammad
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2
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25
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April 28, 2026
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Organization user cannot see their colleague tickets if the organization is shared
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2
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20
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April 28, 2026
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SLA breach not preserved after ticket is closed
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5
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55
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April 27, 2026
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Ticket last contact information
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3
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26
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April 27, 2026
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MessageBird SMS integration not working with new MB API
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0
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14
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April 27, 2026
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Notification variables not documented
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1
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49
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April 24, 2026
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CTI: Endpoint-URL changeable?
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2
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21
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April 24, 2026
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CTI with Telekom Cloud PBX
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1
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29
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April 24, 2026
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Create Email-Article via API
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14
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83
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April 30, 2026
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Variable method article.body_as_text not available in webhooks cutsom payload
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1
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9
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April 23, 2026
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Cross-group ticket assignment without changing the group – elegant solution?
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1
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21
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April 23, 2026
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Approval process
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0
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18
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April 23, 2026
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Tag-based Trigger not triggering on tag change
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6
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161
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April 22, 2026
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LDAP settings are not being saved
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0
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13
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April 22, 2026
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Whatsapp integration, no incoming messages
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17
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194
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April 22, 2026
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Exclaimer signature messed up due to conflicting table CSS
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1
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15
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April 21, 2026
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Duplicate email is ignored (M365 shared mailbox)
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2
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26
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April 21, 2026
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Agent Name in E-Mail FROM-Header
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10
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100
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April 21, 2026
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