Chang Name Order from Firstname/Lastname to Lastname/ Firstname

While creating a new Ticket I’m able to search for a customer.

At moment I see First-name and in a second column the Last-name of a customer.

Please allow to change to a more formal design where the Last-name appear first and the First-name in the second column. The minimum Requirement would be to sort the Customer drop-down list by the first character in the Last-name.

We know our Customer only by Last-Name

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