Online notifications (expansion)

Hey guys,

are there any plans on expanding the notifications in Zammad or make them customizable? If an agent updates some ticket attributes, you will get a “Agent Smith updated Ticket” popup in your browser - but you kind of have to guess what has been changed. I feel like the notifications could be less vague, atleast if you are the ticket owner or you were involved in the past.

“Agent Smith added a note”
“Agent Smith closed ticket”
“Agent Smith set you as owner”

Have a nice day


I think this would be useful.

Good point, thanks for that FR :slight_smile:

@Community: For voting, please use the original post and show it some love. :wink:

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