Interesting for future roadmap

Topic	Replies	Views	Activity
Short description for time accounting entries	7	407	May 7, 2024
Add possibility to link groups to specific knowledge-base languages usability , customization	3	423	September 12, 2023
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)	1	802	November 30, 2019
Resend bounced mail replys through UI email_enhancement	1	471	January 4, 2020
Ticket Template for Customer	1	577	February 1, 2020
Make Agent Notifications editible via UI usability , workflow-improvement	3	702	September 12, 2023
Notification bird should show "ticket anker" just like activity stream	1	462	January 13, 2020
Trigger filter for "not tagged" / Requiered tags workflow-improvement , usability	5	669	August 16, 2025
Multiple Tags operations in a Trigger or Makro	1	234	August 16, 2023
Add Tooltip on all Icon without Text	6	1717	October 20, 2019
GLPI Integration integration , thirdparty	3	3437	September 12, 2023
Collapse or move overviews to top bar usability , ui-enhancement	9	434	September 5, 2023
Amazon and ebay Integration for Message Service integration	2	1422	September 12, 2023
User location in ticket overview (or even better, any user or organization attribute)	2	826	September 12, 2023
Proxy external links through zammad security	1	479	January 18, 2020
Last edited user	2	137	March 20, 2024
Trigger based content from objects should be translated	8	329	August 11, 2023
Better overview inside of tickets	7	2409	November 11, 2019
Share tickets - connect zammad systems (Zammad Connector) specification-required	5	775	December 2, 2019
Make it possible to display only first name of agent to customer security , privacy-controls	7	1618	September 12, 2023
Let user connect platforms integration	2	622	August 25, 2023
Use a more powerful template engine for signatures/text modules, e.g. LiquidJS	1	658	March 29, 2020
Improved notifications for browser tabs	1	605	January 13, 2020
Option to hide ticket state (open, closed)	1	655	September 22, 2019
Let agents hide certain ticket articles workflow-improvement , usability	1	321	August 10, 2023
Option to "manipulate" variables before printing them ip	1	465	March 8, 2020
Object Attributes: Possibility to add additional help text for attributes user-guidance , usability	3	305	August 24, 2023
Automatically replacing strings with pre-defined link? integration	2	536	September 12, 2023
Voicemail link in call log workflow-improvement , usability	4	947	September 12, 2018
Manage ticket states ip	4	803	December 31, 2019