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Add possibility to link groups to specific knowledge-base languages
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3
|
430
|
September 12, 2023
|
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Make Agent Notifications editible via UI
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3
|
712
|
September 12, 2023
|
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Short description for time accounting entries
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7
|
435
|
May 7, 2024
|
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Resend bounced mail replys through UI
|
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1
|
486
|
January 4, 2020
|
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Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
|
|
5
|
814
|
October 29, 2023
|
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Improve customer chat box
|
|
1
|
672
|
August 7, 2019
|
|
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
|
|
1
|
814
|
November 30, 2019
|
|
Collapse or move overviews to top bar
|
|
9
|
466
|
September 5, 2023
|
|
Amazon and ebay Integration for Message Service
|
|
2
|
1449
|
September 12, 2023
|
|
GLPI Integration
|
|
3
|
3552
|
September 12, 2023
|
|
Multiple Tags operations in a Trigger or Makro
|
|
1
|
239
|
August 16, 2023
|
|
Notification bird should show "ticket anker" just like activity stream
|
|
1
|
468
|
January 13, 2020
|
|
Add Tooltip on all Icon without Text
|
|
6
|
1757
|
October 20, 2019
|
|
Trigger filter for "not tagged" / Requiered tags
|
|
5
|
679
|
August 16, 2025
|
|
Pre-fill ticket from URL querystring
|
|
1
|
515
|
January 24, 2020
|
|
Last edited user
|
|
2
|
146
|
March 20, 2024
|
|
Improved notifications for browser tabs
|
|
1
|
610
|
January 13, 2020
|
|
Make it possible to display only first name of agent to customer
|
|
7
|
1637
|
September 12, 2023
|
|
User location in ticket overview (or even better, any user or organization attribute)
|
|
2
|
833
|
September 12, 2023
|
|
Proxy external links through zammad
|
|
1
|
488
|
January 18, 2020
|
|
Better overview inside of tickets
|
|
7
|
2424
|
November 11, 2019
|
|
Voicemail link in call log
|
|
4
|
962
|
September 12, 2018
|
|
Automatically replacing strings with pre-defined link?
|
|
2
|
542
|
September 12, 2023
|
|
Trigger based content from objects should be translated
|
|
8
|
373
|
August 11, 2023
|
|
Option to "manipulate" variables before printing them
|
|
1
|
470
|
March 8, 2020
|
|
Option to hide ticket state (open, closed)
|
|
1
|
665
|
September 22, 2019
|
|
Share tickets - connect zammad systems (Zammad Connector)
|
|
5
|
792
|
December 2, 2019
|
|
Use a more powerful template engine for signatures/text modules, e.g. LiquidJS
|
|
1
|
681
|
March 29, 2020
|
|
Let agents hide certain ticket articles
|
|
1
|
337
|
August 10, 2023
|
|
Object Attributes: Possibility to add additional help text for attributes
|
|
3
|
321
|
August 24, 2023
|