|
Add feature to edit or disable shortcuts / Or even better, Zammad uses shortcuts which work everywhere
|
|
5
|
789
|
October 29, 2023
|
|
Ticket Template for Customer
|
|
1
|
578
|
February 1, 2020
|
|
Make Agent Notifications editible via UI
|
|
3
|
703
|
September 12, 2023
|
|
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
|
|
1
|
805
|
November 30, 2019
|
|
Resend bounced mail replys through UI
|
|
1
|
472
|
January 4, 2020
|
|
Short description for time accounting entries
|
|
7
|
410
|
May 7, 2024
|
|
Trigger filter for "not tagged" / Requiered tags
|
|
5
|
673
|
August 16, 2025
|
|
Collapse or move overviews to top bar
|
|
9
|
438
|
September 5, 2023
|
|
GLPI Integration
|
|
3
|
3456
|
September 12, 2023
|
|
Notification bird should show "ticket anker" just like activity stream
|
|
1
|
462
|
January 13, 2020
|
|
Add Tooltip on all Icon without Text
|
|
6
|
1720
|
October 20, 2019
|
|
Multiple Tags operations in a Trigger or Makro
|
|
1
|
234
|
August 16, 2023
|
|
Amazon and ebay Integration for Message Service
|
|
2
|
1423
|
September 12, 2023
|
|
Better overview inside of tickets
|
|
7
|
2412
|
November 11, 2019
|
|
Pre-fill ticket from URL querystring
|
|
1
|
508
|
January 24, 2020
|
|
Chat-Widget: Improved signalling and webhooks and triggers
|
|
2
|
394
|
August 22, 2023
|
|
Last edited user
|
|
2
|
138
|
March 20, 2024
|
|
Option to hide ticket state (open, closed)
|
|
1
|
658
|
September 22, 2019
|
|
Proxy external links through zammad
|
|
1
|
481
|
January 18, 2020
|
|
Improved notifications for browser tabs
|
|
1
|
606
|
January 13, 2020
|
|
User location in ticket overview (or even better, any user or organization attribute)
|
|
2
|
826
|
September 12, 2023
|
|
Option to "manipulate" variables before printing them
|
|
1
|
465
|
March 8, 2020
|
|
Object Attributes: Possibility to add additional help text for attributes
|
|
3
|
306
|
August 24, 2023
|
|
Automatically replacing strings with pre-defined link?
|
|
2
|
537
|
September 12, 2023
|
|
Voicemail link in call log
|
|
4
|
947
|
September 12, 2018
|
|
Let user connect platforms
|
|
2
|
622
|
August 25, 2023
|
|
Trigger based content from objects should be translated
|
|
8
|
330
|
August 11, 2023
|
|
Make it possible to display only first name of agent to customer
|
|
7
|
1621
|
September 12, 2023
|
|
Use a more powerful template engine for signatures/text modules, e.g. LiquidJS
|
|
1
|
664
|
March 29, 2020
|
|
Share tickets - connect zammad systems (Zammad Connector)
|
|
5
|
777
|
December 2, 2019
|