Interesting for future roadmap

Topic	Replies	Views	Activity
Support for Plivo integration	1	578	March 10, 2020
Make Agent Notifications editible via UI usability , workflow-improvement	3	698	September 12, 2023
Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)	1	800	November 30, 2019
Add possibility to link groups to specific knowledge-base languages usability , customization	3	419	September 12, 2023
Resend bounced mail replys through UI email_enhancement	1	465	January 4, 2020
Amazon and ebay Integration for Message Service integration	2	1412	September 12, 2023
Multiple Tags operations in a Trigger or Makro	1	232	August 16, 2023
Collapse or move overviews to top bar usability , ui-enhancement	9	422	September 5, 2023
GLPI Integration integration , thirdparty	3	3362	September 12, 2023
Ticket Template for Customer	1	570	February 1, 2020
Add Tooltip on all Icon without Text	6	1698	October 20, 2019
Trigger filter for "not tagged" / Requiered tags workflow-improvement , usability	3	644	August 25, 2023
Notification bird should show "ticket anker" just like activity stream	1	462	January 13, 2020
User location in ticket overview (or even better, any user or organization attribute)	2	824	September 12, 2023
Last edited user	2	137	March 20, 2024
Option to "manipulate" variables before printing them ip	1	462	March 8, 2020
Proxy external links through zammad security	1	477	January 18, 2020
Pre-fill ticket from URL querystring	1	505	January 24, 2020
Voicemail link in call log workflow-improvement , usability	4	941	September 12, 2018
Chat-Widget: Improved signalling and webhooks and triggers workflow-improvement , usability	2	388	August 22, 2023
Trigger based content from objects should be translated	8	327	August 11, 2023
Make it possible to display only first name of agent to customer security , privacy-controls	7	1606	September 12, 2023
Option to hide ticket state (open, closed)	1	650	September 22, 2019
Share tickets - connect zammad systems (Zammad Connector) specification-required	5	771	December 2, 2019
Object Attributes: Possibility to add additional help text for attributes user-guidance , usability	3	301	August 24, 2023
Better overview inside of tickets	7	2406	November 11, 2019
Improved notifications for browser tabs	1	605	January 13, 2020
Use a more powerful template engine for signatures/text modules, e.g. LiquidJS	1	650	March 29, 2020
Manage ticket states ip	4	801	December 31, 2019
Let user connect platforms integration	2	616	August 25, 2023