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Improve customer chat box
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1
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663
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August 7, 2019
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Make Agent Notifications editible via UI
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3
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703
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September 12, 2023
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Possibility to change order of triggers in admin interface via d&d (or maybe also on other screens)
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1
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805
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November 30, 2019
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Resend bounced mail replys through UI
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1
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472
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January 4, 2020
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Support for Plivo
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1
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582
|
March 10, 2020
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Short description for time accounting entries
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7
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411
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May 7, 2024
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Add Tooltip on all Icon without Text
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6
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1721
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October 20, 2019
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Trigger filter for "not tagged" / Requiered tags
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5
|
673
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August 16, 2025
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Multiple Tags operations in a Trigger or Makro
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1
|
235
|
August 16, 2023
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GLPI Integration
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3
|
3457
|
September 12, 2023
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Notification bird should show "ticket anker" just like activity stream
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1
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462
|
January 13, 2020
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Amazon and ebay Integration for Message Service
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2
|
1425
|
September 12, 2023
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Collapse or move overviews to top bar
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9
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438
|
September 5, 2023
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Make it possible to display only first name of agent to customer
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7
|
1623
|
September 12, 2023
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Better overview inside of tickets
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7
|
2414
|
November 11, 2019
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Let user connect platforms
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2
|
622
|
August 25, 2023
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Proxy external links through zammad
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1
|
482
|
January 18, 2020
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Chat-Widget: Improved signalling and webhooks and triggers
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|
2
|
396
|
August 22, 2023
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Pre-fill ticket from URL querystring
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1
|
508
|
January 24, 2020
|
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Option to "manipulate" variables before printing them
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1
|
466
|
March 8, 2020
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Let agents hide certain ticket articles
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1
|
324
|
August 10, 2023
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Option to hide ticket state (open, closed)
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1
|
658
|
September 22, 2019
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Improved notifications for browser tabs
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1
|
607
|
January 13, 2020
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User location in ticket overview (or even better, any user or organization attribute)
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2
|
827
|
September 12, 2023
|
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Object Attributes: Possibility to add additional help text for attributes
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3
|
306
|
August 24, 2023
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Automatically replacing strings with pre-defined link?
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2
|
537
|
September 12, 2023
|
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Voicemail link in call log
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4
|
947
|
September 12, 2018
|
|
Last edited user
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|
2
|
138
|
March 20, 2024
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Share tickets - connect zammad systems (Zammad Connector)
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5
|
780
|
December 2, 2019
|
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Trigger based content from objects should be translated
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|
8
|
331
|
August 11, 2023
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