Completed Features

Topic	Replies	Views	Activity
Configurable default ticket state done	1	383	February 16, 2024
Whatsapp business API zammad-63	56	15430	December 20, 2023
Time Accounting protocol	13	1521	November 2, 2023
Drafts for (mail) responses	2	457	November 2, 2023
Stop customers from reopening closed tickets that are older than <timespan>	2	1057	November 2, 2023
Disable user/email login when using third party login methods	2	719	October 19, 2023
Extra fields /objects to time accountings	2	514	October 13, 2023
Rename 3rd Party Integration Logins zammad-53	7	856	October 10, 2023
Easy way to copy Ticket# with a single click	10	1791	October 6, 2023
Don't autocomplete emails of disabled users	5	927	September 22, 2023
Macro availability	2	509	September 18, 2023
Macro with pending close duplicate	4	1020	September 18, 2023
Pending State in Macro duplicate	4	1036	September 18, 2023
Sortable overviews	8	879	September 18, 2023
FR: Take not of automatisation run on ticket (like triggers do)	4	665	September 18, 2023
@name notification	5	1505	September 18, 2023
Outgoing webhook for new/changed tickets	6	3523	September 15, 2023
Overview: Show number of tickets per state when sorting by state	5	939	September 15, 2023
Count grouped tickets (optional?)	4	1006	September 15, 2023
Add observers to tickets	5	3051	September 13, 2023
Multiple Values for Overview attributes	3	598	September 11, 2023
Escalar y notificar por correo	5	2415	September 8, 2023
Viewing attached images in the browser	4	917	September 8, 2023
Support for Tablets/Mobile (Responsive)	2	730	September 7, 2023
ACL and execute bash script function	2	836	September 5, 2023
My Tickets overview for Agents	5	691	September 5, 2023
Object attributes role based	6	1933	September 5, 2023
Show Request Custom Object	3	888	September 5, 2023
Records management	2	581	September 5, 2023
UX improvement for User	2	753	September 5, 2023