|
Knowledge base Rights Management
|
|
24
|
1310
|
January 29, 2021
|
|
CentOS 9 support?
|
|
5
|
392
|
February 20, 2024
|
|
Configurable default ticket state
|
|
1
|
392
|
February 16, 2024
|
|
Whatsapp business API
|
|
56
|
15476
|
December 20, 2023
|
|
Time Accounting protocol
|
|
13
|
1524
|
November 2, 2023
|
|
Drafts for (mail) responses
|
|
2
|
461
|
November 2, 2023
|
|
Stop customers from reopening closed tickets that are older than <timespan>
|
|
2
|
1063
|
November 2, 2023
|
|
Disable user/email login when using third party login methods
|
|
2
|
722
|
October 19, 2023
|
|
Extra fields /objects to time accountings
|
|
2
|
516
|
October 13, 2023
|
|
Rename 3rd Party Integration Logins
|
|
7
|
859
|
October 10, 2023
|
|
Easy way to copy Ticket# with a single click
|
|
10
|
1812
|
October 6, 2023
|
|
Don't autocomplete emails of disabled users
|
|
5
|
936
|
September 22, 2023
|
|
Macro availability
|
|
2
|
511
|
September 18, 2023
|
|
Macro with pending close
|
|
4
|
1022
|
September 18, 2023
|
|
Pending State in Macro
|
|
4
|
1038
|
September 18, 2023
|
|
Sortable overviews
|
|
8
|
884
|
September 18, 2023
|
|
FR: Take not of automatisation run on ticket (like triggers do)
|
|
4
|
668
|
September 18, 2023
|
|
@name notification
|
|
5
|
1507
|
September 18, 2023
|
|
Outgoing webhook for new/changed tickets
|
|
6
|
3536
|
September 15, 2023
|
|
Overview: Show number of tickets per state when sorting by state
|
|
5
|
941
|
September 15, 2023
|
|
Count grouped tickets (optional?)
|
|
4
|
1006
|
September 15, 2023
|
|
Add observers to tickets
|
|
5
|
3064
|
September 13, 2023
|
|
Multiple Values for Overview attributes
|
|
3
|
598
|
September 11, 2023
|
|
Escalar y notificar por correo
|
|
5
|
2434
|
September 8, 2023
|
|
Viewing attached images in the browser
|
|
4
|
918
|
September 8, 2023
|
|
Support for Tablets/Mobile (Responsive)
|
|
2
|
730
|
September 7, 2023
|
|
ACL and execute bash script function
|
|
2
|
837
|
September 5, 2023
|
|
My Tickets overview for Agents
|
|
5
|
696
|
September 5, 2023
|
|
Object attributes role based
|
|
6
|
1939
|
September 5, 2023
|
|
Show Request Custom Object
|
|
3
|
891
|
September 5, 2023
|