Stop customers from reopening closed tickets that are older than <timespan>
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|
2
|
1010
|
November 2, 2023
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Disable user/email login when using third party login methods
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|
2
|
701
|
October 19, 2023
|
Extra fields /objects to time accountings
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2
|
505
|
October 13, 2023
|
Rename 3rd Party Integration Logins
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7
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828
|
October 10, 2023
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Easy way to copy Ticket# with a single click
|
|
10
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1688
|
October 6, 2023
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Don't autocomplete emails of disabled users
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5
|
910
|
September 22, 2023
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Macro availability
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|
2
|
488
|
September 18, 2023
|
Macro with pending close
|
|
4
|
994
|
September 18, 2023
|
Pending State in Macro
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|
4
|
1012
|
September 18, 2023
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Sortable overviews
|
|
8
|
840
|
September 18, 2023
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FR: Take not of automatisation run on ticket (like triggers do)
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4
|
650
|
September 18, 2023
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@name notification
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|
5
|
1480
|
September 18, 2023
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Outgoing webhook for new/changed tickets
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|
6
|
3436
|
September 15, 2023
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Overview: Show number of tickets per state when sorting by state
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5
|
926
|
September 15, 2023
|
Count grouped tickets (optional?)
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|
4
|
988
|
September 15, 2023
|
Add observers to tickets
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|
5
|
2978
|
September 13, 2023
|
Multiple Values for Overview attributes
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|
3
|
593
|
September 11, 2023
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Escalar y notificar por correo
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|
5
|
2281
|
September 8, 2023
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Viewing attached images in the browser
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|
4
|
891
|
September 8, 2023
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Support for Tablets/Mobile (Responsive)
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|
2
|
721
|
September 7, 2023
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ACL and execute bash script function
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2
|
828
|
September 5, 2023
|
My Tickets overview for Agents
|
|
5
|
679
|
September 5, 2023
|
Object attributes role based
|
|
6
|
1883
|
September 5, 2023
|
Show Request Custom Object
|
|
3
|
878
|
September 5, 2023
|
Records management
|
|
2
|
569
|
September 5, 2023
|
UX improvement for User
|
|
2
|
751
|
September 5, 2023
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New option to avoid tickets open created from old emails
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|
2
|
666
|
September 1, 2023
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More detailed history
|
|
4
|
805
|
September 1, 2023
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More logical operators / condition blocks
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|
2
|
674
|
September 1, 2023
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Tag as a mandatory field
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|
1
|
230
|
August 24, 2024
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