Notifications if someone responds


I would like to receive a notification if someone responds to the ticket, in which i commented, even though I do not own the ticket.

Thanks a lot Alex

I think this will address your request.

Yes, it address the request, but unfortunately there is no solution yet. Can we solve it with a trigger?

I don’t see a I way to get it with trigger.

This is indeed not possible, as you can’t define a custom E-Mail-Address.

ok, I think the solution would be an abonnement-function where the user can link or unlink himself in tickets

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