|
Macro availability
|
|
2
|
512
|
September 18, 2023
|
|
Macro with pending close
|
|
4
|
1025
|
September 18, 2023
|
|
Pending State in Macro
|
|
4
|
1041
|
September 18, 2023
|
|
Sortable overviews
|
|
8
|
891
|
September 18, 2023
|
|
FR: Take not of automatisation run on ticket (like triggers do)
|
|
4
|
677
|
September 18, 2023
|
|
@name notification
|
|
5
|
1510
|
September 18, 2023
|
|
Outgoing webhook for new/changed tickets
|
|
6
|
3573
|
September 15, 2023
|
|
Overview: Show number of tickets per state when sorting by state
|
|
5
|
948
|
September 15, 2023
|
|
Count grouped tickets (optional?)
|
|
4
|
1009
|
September 15, 2023
|
|
Add observers to tickets
|
|
5
|
3078
|
September 13, 2023
|
|
Multiple Values for Overview attributes
|
|
3
|
599
|
September 11, 2023
|
|
Escalar y notificar por correo
|
|
5
|
2440
|
September 8, 2023
|
|
Viewing attached images in the browser
|
|
4
|
921
|
September 8, 2023
|
|
Support for Tablets/Mobile (Responsive)
|
|
2
|
730
|
September 7, 2023
|
|
ACL and execute bash script function
|
|
2
|
842
|
September 5, 2023
|
|
My Tickets overview for Agents
|
|
5
|
698
|
September 5, 2023
|
|
Object attributes role based
|
|
6
|
1946
|
September 5, 2023
|
|
Show Request Custom Object
|
|
3
|
896
|
September 5, 2023
|
|
Records management
|
|
2
|
582
|
September 5, 2023
|
|
UX improvement for User
|
|
2
|
757
|
September 5, 2023
|
|
New option to avoid tickets open created from old emails
|
|
2
|
682
|
September 1, 2023
|
|
More detailed history
|
|
4
|
831
|
September 1, 2023
|
|
More logical operators / condition blocks
|
|
2
|
688
|
September 1, 2023
|
|
Tag as a mandatory field
|
|
1
|
266
|
August 24, 2024
|
|
Trigger - action email send - more receivers
|
|
2
|
988
|
August 24, 2023
|
|
Assignment of several organizations for an SLA
|
|
2
|
693
|
August 24, 2023
|
|
Multiple LDAP Server
|
|
5
|
1091
|
August 23, 2023
|
|
PGP/GPG integration
|
|
2
|
1544
|
August 22, 2023
|
|
Users Management view - little correction?
|
|
2
|
452
|
August 21, 2023
|
|
Appointment preview > download file
|
|
3
|
329
|
August 16, 2023
|