Count grouped tickets (optional?)

It would be sweet if grouped tickets were counted.

F. e.: i have an overview with all my tickets grouped by state.

In the current overview it’ll look like this:
Screenshot%20-%2008_05

To give someone like a manager or operator an quick overview how many tickets are in which state, something like this would already help:
Unbenannt

This shouldn’t be limited to states. It should work with any “group by”-option (owner etc.).
I think that’s some information that probably everybody could use in some way.

You could make it optional by creating a boolean dropdown in the configuration overview which only appears if the overview is grouped.

cheers

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Nice idea, that shouldn´t be to difficult to realize.
I wish I could code. :wink:

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I don’t know what your problem is? This already exists (global) :stuck_out_tongue:

ui_table_group_by_show_count

To be honest, Thorsten and I just discovered this today :stuck_out_tongue:

Edit: Documentation about this can be found here: https://docs.zammad.org/en/latest/console/zammad-settings.html#activate-counter-on-grouped-overviews

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