often customers send screen shots as an attachment. The agent needs to take a look at the agent.
With zammad 2.4.0 and a chrome browser on linux: if the agent clicks on the attached image in zammad the image needs to be downloaded.
This is tedious.
- the agent clicks on the image
- the agent needs to select a folder
- save the image
- then can look at the image - maybe in the browsers download history.
It would be great, if the image was displayed directly within the browser.
- The agent clicks on the image and can see the image.
Thanks a lot