Macro with pending close

Hello,

I just tried to create a macro with: pending close, but I can only enter a fixed date. It would be nice if you can choose in the macro “in a week” or similar. So I don’t have to fill the date field in the ticket.

grafik

Kind Regards
Touro411

3 Likes

Hey @touro411,

i think they’re already on it:
https://community.zammad.org/t/preset-wait-for-close-time/70/6

But nevertheless i support the idea.

cheers

OK, thank you… I haven’t seen the post…

Hello touro411,

we are currently cleaning up our community and found your request.

As this is an older request, this Problem has been resolved.

You can now set your macro for example to the follwoing in your admin-interface:

Then it will look like this:

Best
Mirta