Hello,
I just tried to create a macro with: pending close, but I can only enter a fixed date. It would be nice if you can choose in the macro “in a week” or similar. So I don’t have to fill the date field in the ticket.
Kind Regards
Touro411
Hello,
I just tried to create a macro with: pending close, but I can only enter a fixed date. It would be nice if you can choose in the macro “in a week” or similar. So I don’t have to fill the date field in the ticket.
Kind Regards
Touro411
Hey @touro411,
i think they’re already on it:
https://community.zammad.org/t/preset-wait-for-close-time/70/6
But nevertheless i support the idea.
cheers
OK, thank you… I haven’t seen the post…