@name notification


I was wondering if there would be any support for adding the ability to notify a user by referencing them through @name? When adding a comment to a ticket, including @name in the content would notify the user there is a ticket with a comment they need to read?


Related topic (feel free to upvote the first post):

Thanks for the heads up!

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Hello InsaneSplash,

We are currently cleaning up our community and found your request.
As this is an old request, by now this is possible with @@name