In Task Triggers, if you create a task that, for example, takes an incoming email and tells it to change its status to pending reminder or scheduled closure and you put a future date of x number of days, those days do not respect the calendar of available for ticket attention.**
Please use the template. If this is an issue you have and thus a technical question and not a feature reuqest, please also correct the category of this thread.
As there is no further answers/explanations from author side I will close this topic