Scheduled Tasks

Feature requests No implementation planned
1

Infos:

  • Used Zammad version: 6.5.0-1754550980.0afb9444.noble
  • Used Zammad installation type: Package
  • Operating system: Ubuntu 24.04
  • Browser + version: Chrome 142.0.7444.163 on Win11 pro 24H2

Expected behaviour:

  • Be able to schedule a ticket to be created either Daily, Weekly, Monthly or Annually.

Actual behaviour:

  • Can’t see how to do it. Looks to be a feature request for this from 2017.

Steps to reproduce the behaviour:

  • N/A

Extra context

Seems like a fairly obvious / significant feature to be missing. I think that I could do this by creating some scripts to call the API that are themselves called by cron but that feels like a bit of a crude way to do it.

Is this still something that is missing from the main UI?

2

This is a duplicate of Time based Ticket generation, please use the search function next time first.
I’ll be closing this one in favor of said thread.

1 Like