Position ticket attributes above or in between "Title" and "Text" in the ticket creation mask
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1
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101
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June 24, 2024
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Knowledgebase Category Icons
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1
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303
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September 16, 2023
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Asana integration
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2
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1055
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April 23, 2023
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Reporting: Display number of all non closed tickets
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6
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554
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March 18, 2023
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Enhancements in Overviews
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5
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211
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October 29, 2024
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Hide inactive users from mail-/customer-selection
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1
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344
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November 18, 2023
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Let zammad find and import public gpg/pgp keys from keyserver
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3
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80
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June 27, 2025
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Expand all answers/replies within tickets
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2
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280
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February 3, 2024
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External agents / permissions to view only assigned tickets
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3
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581
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August 1, 2022
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Use regex for attribute validation
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2
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317
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July 18, 2023
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Text formatting - indentation
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3
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646
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November 7, 2021
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Obtain usage/visitor statistics of the Knowledge Base
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1
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247
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October 14, 2023
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Avoid changing ticket to open state on a new response from client
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2
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479
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May 29, 2023
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Support Redis version 6
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3
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897
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March 26, 2023
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Actually use API versioning
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2
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40
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May 12, 2025
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Reply all for all mails with someone in CC
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3
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133
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November 22, 2024
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Connect external database for customers
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4
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1554
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March 14, 2022
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Automatic detection of article visibility for articles of type `email`
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2
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513
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May 30, 2021
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New ticket from caller log with customer already filled
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4
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242
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April 25, 2024
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"New Ticket" "Send Email" allow selecting an organization's all active users
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2
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39
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March 15, 2025
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Time Accounting - Manual Entries
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1
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402
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May 13, 2023
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Allow more flexibility for new and existing entries
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2
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394
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October 31, 2021
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Time accounting - add time and date of billing as column to the reports
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2
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404
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July 19, 2023
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Tables `http_logs` and friends are eating all my storage space!
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3
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53
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August 21, 2024
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Ability to delete multiple text modules
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5
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654
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May 15, 2020
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S/MIME-support for Agent Notifications
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0
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158
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October 6, 2023
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Previous object values
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1
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295
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December 25, 2022
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Webhook Logs / Logfiles
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2
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196
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December 4, 2023
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Health check - monitoring on main page
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1
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494
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January 11, 2022
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Add counter of open Tickets for Organization to Icon
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1
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512
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May 3, 2021
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