|
External agents / permissions to view only assigned tickets
|
|
3
|
636
|
August 31, 2026
|
|
New attributes added does not appear in the designer in Web Form
|
|
5
|
77
|
August 31, 2026
|
|
SMS and Auto-reply
|
|
0
|
30
|
August 30, 2026
|
|
Scrollable result list for long tree selects
|
|
1
|
25
|
August 28, 2026
|
|
Show the full tree path in (multi) tree select fields
|
|
1
|
30
|
August 28, 2026
|
|
System/error logs in the admin interface
|
|
0
|
26
|
August 28, 2026
|
|
Better filters in the admin user overview
|
|
0
|
22
|
August 28, 2026
|
|
Option to hide the dashboard completely and start on the overviews
|
|
0
|
45
|
August 28, 2026
|
|
Get rid of First Steps on Dashboard
|
|
7
|
515
|
August 28, 2026
|
|
Disable activity stream / configurable in role settings
|
|
2
|
660
|
August 28, 2026
|
|
Language / Region in Text Modules
|
|
3
|
592
|
August 28, 2026
|
|
Add option "send to role" in email action
|
|
6
|
374
|
August 28, 2026
|
|
Archive flag for tickets
|
|
0
|
26
|
August 28, 2026
|
|
Configurable update-time SLA semantics
|
|
0
|
18
|
August 28, 2026
|
|
Add checklists to tickets via triggers
|
|
11
|
835
|
August 28, 2026
|
|
Extension of the authorization concept for subscribers without group rights and explicit granting of change rights for subscribers from a member of the group
|
|
1
|
314
|
August 28, 2026
|
|
Article create permission per role
|
|
0
|
13
|
August 28, 2026
|
|
Define role sets
|
|
0
|
24
|
August 28, 2026
|
|
Past/future restrictions on date fields
|
|
0
|
19
|
August 28, 2026
|
|
Read-only object attributes (object manager and Core Workflow)
|
|
0
|
21
|
August 28, 2026
|
|
LDAP nested Groups [Active Directory]
|
|
3
|
849
|
August 27, 2026
|
|
[Implemented] Recoginze ICS/calander event attachements
|
|
4
|
710
|
August 27, 2026
|
|
Add search function to text module management
|
|
2
|
344
|
August 27, 2026
|
|
Automatically delete users/customers if there are no tickets assigned
|
|
1
|
316
|
August 27, 2026
|
|
Mass delete customers
|
|
2
|
606
|
August 27, 2026
|
|
MySQL / MariaDB utf8mb4 support
|
|
10
|
1491
|
August 27, 2026
|
|
New M365 Channel using GraphAPI instead of IMAP/SMTP
|
|
2
|
474
|
August 27, 2026
|
|
Reporting by Roles/Groups
|
|
5
|
577
|
August 27, 2026
|
|
Custom Object visibility based on user role / group
|
|
2
|
798
|
August 27, 2026
|
|
ChatGPT integration for summarizing
|
|
10
|
794
|
August 27, 2026
|