|
Option to hide the dashboard completely and start on the overviews
|
|
0
|
41
|
August 28, 2026
|
|
Get rid of First Steps on Dashboard
|
|
7
|
500
|
August 28, 2026
|
|
Disable activity stream / configurable in role settings
|
|
2
|
656
|
August 28, 2026
|
|
Language / Region in Text Modules
|
|
3
|
583
|
August 28, 2026
|
|
Add option "send to role" in email action
|
|
6
|
370
|
August 28, 2026
|
|
Archive flag for tickets
|
|
0
|
20
|
August 28, 2026
|
|
Configurable update-time SLA semantics
|
|
0
|
12
|
August 28, 2026
|
|
Add checklists to tickets via triggers
|
|
11
|
816
|
August 28, 2026
|
|
Extension of the authorization concept for subscribers without group rights and explicit granting of change rights for subscribers from a member of the group
|
|
1
|
309
|
August 28, 2026
|
|
Article create permission per role
|
|
0
|
12
|
August 28, 2026
|
|
Define role sets
|
|
0
|
17
|
August 28, 2026
|
|
Past/future restrictions on date fields
|
|
0
|
13
|
August 28, 2026
|
|
Read-only object attributes (object manager and Core Workflow)
|
|
0
|
17
|
August 28, 2026
|
|
LDAP nested Groups [Active Directory]
|
|
3
|
836
|
August 27, 2026
|
|
[Implemented] Recoginze ICS/calander event attachements
|
|
4
|
704
|
August 27, 2026
|
|
Add search function to text module management
|
|
2
|
341
|
August 27, 2026
|
|
Automatically delete users/customers if there are no tickets assigned
|
|
1
|
307
|
August 27, 2026
|
|
Mass delete customers
|
|
2
|
586
|
August 27, 2026
|
|
MySQL / MariaDB utf8mb4 support
|
|
10
|
1484
|
August 27, 2026
|
|
New M365 Channel using GraphAPI instead of IMAP/SMTP
|
|
2
|
455
|
August 27, 2026
|
|
Reporting by Roles/Groups
|
|
5
|
571
|
August 27, 2026
|
|
Custom Object visibility based on user role / group
|
|
2
|
792
|
August 27, 2026
|
|
ChatGPT integration for summarizing
|
|
10
|
778
|
August 27, 2026
|
|
Option "Viewable" for ticket objects
|
|
6
|
905
|
August 27, 2026
|
|
Multi-Selection fields
|
|
6
|
795
|
August 27, 2026
|
|
'Close tab' default behaviour for Update action
|
|
18
|
2672
|
August 27, 2026
|
|
Remove hard-coded limit of 50 results in search
|
|
14
|
2354
|
August 27, 2026
|
|
Disable notifications when using API
|
|
17
|
1030
|
August 27, 2026
|
|
Choose whether an AI agent's ticket changes send notifications
|
|
0
|
37
|
August 27, 2026
|
|
Variable for Current Date / Time in Text Modules
|
|
0
|
16
|
August 27, 2026
|