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Being Able to unsubscribe other users
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3
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878
|
September 3, 2026
|
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Multiple customers per ticket
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5
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1540
|
September 3, 2026
|
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Knowledge Base: Allow restricting “?” KB article search by group
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2
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53
|
September 3, 2026
|
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get permission_ids for role creation over rest api
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0
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26
|
September 3, 2026
|
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Quoting parts of a ticket cumbersome
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0
|
34
|
September 2, 2026
|
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Download all attachments from an artikel
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1
|
35
|
September 2, 2026
|
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Missing 'was' option in report profiles by group
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0
|
26
|
September 2, 2026
|
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Set outgoing emails to “internal” by default
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0
|
20
|
September 2, 2026
|
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Audit Log / Change History for Knowledge Base Articles
|
|
1
|
78
|
September 1, 2026
|
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Answer history feature
|
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1
|
53
|
September 1, 2026
|
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Pending default time change from 8:00
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1
|
62
|
September 1, 2026
|
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Overview - Team open Tickets - add a total # of tickets to the headline
|
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3
|
33
|
September 1, 2026
|
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Reply drafts should inherit the visibility (internal/public) of the article being replied to
|
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0
|
22
|
September 1, 2026
|
|
Problem with {article.body....} variable
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16
|
119
|
September 1, 2026
|
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External agents / permissions to view only assigned tickets
|
|
3
|
630
|
August 31, 2026
|
|
New attributes added does not appear in the designer in Web Form
|
|
5
|
75
|
August 31, 2026
|
|
SMS and Auto-reply
|
|
0
|
27
|
August 30, 2026
|
|
Scrollable result list for long tree selects
|
|
1
|
23
|
August 28, 2026
|
|
Show the full tree path in (multi) tree select fields
|
|
1
|
25
|
August 28, 2026
|
|
System/error logs in the admin interface
|
|
0
|
23
|
August 28, 2026
|
|
Better filters in the admin user overview
|
|
0
|
22
|
August 28, 2026
|
|
Option to hide the dashboard completely and start on the overviews
|
|
0
|
43
|
August 28, 2026
|
|
Get rid of First Steps on Dashboard
|
|
7
|
504
|
August 28, 2026
|
|
Disable activity stream / configurable in role settings
|
|
2
|
658
|
August 28, 2026
|
|
Language / Region in Text Modules
|
|
3
|
590
|
August 28, 2026
|
|
Add option "send to role" in email action
|
|
6
|
370
|
August 28, 2026
|
|
Archive flag for tickets
|
|
0
|
21
|
August 28, 2026
|
|
Configurable update-time SLA semantics
|
|
0
|
13
|
August 28, 2026
|
|
Add checklists to tickets via triggers
|
|
11
|
819
|
August 28, 2026
|
|
Extension of the authorization concept for subscribers without group rights and explicit granting of change rights for subscribers from a member of the group
|
|
1
|
309
|
August 28, 2026
|