|
Basic maintenance of a Zammad server
|
|
5
|
106
|
June 13, 2026
|
|
Use application permissions for the Microsoft Graph API
|
|
0
|
48
|
June 11, 2026
|
|
Temporary agent passes (day/week) for occasional coverage needs
|
|
7
|
72
|
June 11, 2026
|
|
Usage Endpoint for Zammad AI On-Premise
|
|
1
|
70
|
June 11, 2026
|
|
Desktop View: Desktop View: make the default reply action (reply vs. note) configurable
|
|
7
|
69
|
June 10, 2026
|
|
Configurable default visibility for ticket notes (internal vs. public)
|
|
2
|
30
|
June 10, 2026
|
|
Failed emails - RecordNotUnique / RecordInvalid when processing emails from existing users
|
|
4
|
33
|
June 10, 2026
|
|
AI rewrite of subject uses wrong language
|
|
4
|
50
|
June 10, 2026
|
|
Merge Multiple Tickets from Ticket Overview
|
|
1
|
39
|
June 10, 2026
|
|
Create two types of internal notes or make them editable
|
|
1
|
33
|
June 9, 2026
|
|
Format as code in answer (monospaced font and no formating)
|
|
14
|
836
|
June 9, 2026
|
|
Searches should be pinnable on the left sidebar
|
|
1
|
32
|
June 9, 2026
|
|
Bulk export of emails
|
|
2
|
75
|
June 9, 2026
|
|
Macro set ticket state "new" does not work anymore
|
|
0
|
34
|
June 9, 2026
|
|
Firstname and lastname are mandatory or not
|
|
1
|
21
|
June 9, 2026
|
|
Checklist templates by Groups like Makros
|
|
1
|
71
|
June 9, 2026
|
|
scheduler stop processing email
|
|
17
|
245
|
June 8, 2026
|
|
Evaluating Zammad for Enterprise ITSM: Approval Workflows, Reporting, Scalability and Best Practices
|
|
0
|
51
|
June 8, 2026
|
|
Prevent Knowledgebase languages be deleted by accident
|
|
1
|
36
|
June 5, 2026
|
|
Facebook channel connected but no tickets created (error #10)
|
|
0
|
26
|
June 5, 2026
|
|
XMPP/JABBER Support
|
|
2
|
45
|
June 4, 2026
|
|
Make the tags translatable
|
|
2
|
33
|
June 4, 2026
|
|
Support Threema (via Threema Gateway)
|
|
1
|
23
|
June 4, 2026
|
|
REST API: expose tickets for a specific overview via agent token
|
|
3
|
155
|
June 3, 2026
|
|
Macro to Forward an Email with Attachment
|
|
8
|
78
|
June 3, 2026
|
|
Make the checklists translatable
|
|
0
|
18
|
June 3, 2026
|
|
Bulk actions on search results
|
|
6
|
673
|
June 3, 2026
|
|
M365 Graph channel does not back off on HTML "503 Application Request Queue Full" responses
|
|
2
|
80
|
June 2, 2026
|
|
Limit the Owner-Dropdown menu
|
|
3
|
50
|
June 2, 2026
|
|
Translatable knowledge base UI elements for multilingual customer portals
|
|
10
|
62
|
June 7, 2026
|