|
Feature Request: Reusable PDF Attachments for Outgoing Emails
|
|
3
|
49
|
September 21, 2026
|
|
Private Tickets
|
|
4
|
98
|
September 21, 2026
|
|
Increase the number of entries in the RSS feed for Knowledge Base Answers
|
|
0
|
26
|
September 18, 2026
|
|
Setting the outgoing channel for Microsoft shared mailbox
|
|
2
|
46
|
September 17, 2026
|
|
Email Spam and the Form Channel
|
|
3
|
70
|
September 17, 2026
|
|
Group permissions: Access to tickets with a specific tag
|
|
3
|
199
|
September 16, 2026
|
|
Add Postmaster filter support for custom email headers (specifically Gmail's X-Gm-Spam and X-Gm-Phishy)
|
|
2
|
40
|
September 15, 2026
|
|
Integration with BirdyChat (now Balsio)
|
|
0
|
40
|
September 15, 2026
|
|
Signature when Forward a mail
|
|
5
|
95
|
September 14, 2026
|
|
Deleting a Group
|
|
2
|
83
|
September 14, 2026
|
|
Zeportic: New reporting tool for Zammad
|
|
0
|
63
|
September 11, 2026
|
|
SLAs broken? Escalations outside of business hours and after first response met
|
|
5
|
86
|
September 11, 2026
|
|
30+ second delay when customer creates ticket
|
|
23
|
320
|
September 11, 2026
|
|
Option to set up multiple email domains per organization
|
|
3
|
70
|
September 11, 2026
|
|
Customize system notifications/e-mail templates in a docker compose setup
|
|
4
|
82
|
September 10, 2026
|
|
Time accounting mandatory
|
|
1
|
409
|
September 9, 2026
|
|
Allow exporting Time Accounting reports for a custom date range, not just month-by-month
|
|
0
|
30
|
September 9, 2026
|
|
Tree Multiselect fields are `NULL` initially, preventing matching in e.g. Overviews
|
|
5
|
74
|
September 8, 2026
|
|
Allow multiple customers to be assigned to a ticket
|
|
39
|
5185
|
September 8, 2026
|
|
Vote for Zammad in the Open Source Competition 2026 💛
|
|
0
|
91
|
September 7, 2026
|
|
Possible to format other variables than date/time?
|
|
1
|
46
|
September 5, 2026
|
|
Add BCC field for ticket answers
|
|
9
|
464
|
September 5, 2026
|
|
Per-agent, per-status default values for "Pending till" date and time
|
|
1
|
68
|
September 4, 2026
|
|
Custom forms (progressive web app)
|
|
1
|
64
|
September 3, 2026
|
|
Being Able to unsubscribe other users
|
|
3
|
879
|
September 3, 2026
|
|
Multiple customers per ticket
|
|
5
|
1541
|
September 3, 2026
|
|
Knowledge Base: Allow restricting “?” KB article search by group
|
|
2
|
53
|
September 3, 2026
|
|
get permission_ids for role creation over rest api
|
|
0
|
26
|
September 3, 2026
|
|
Quoting parts of a ticket cumbersome
|
|
0
|
35
|
September 2, 2026
|
|
Download all attachments from an artikel
|
|
1
|
35
|
September 2, 2026
|