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Ticket deflection with Knowledge Base
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2
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58
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July 20, 2026
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Hide or minimize unimportant interactions
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7
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462
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July 19, 2026
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Inline article translation ("See translation") for the desktop UI — working implementation, seeking feedback
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1
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24
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July 17, 2026
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Delayed::Job queue continuously increasing, incoming emails delayed ~1 hour, ActiveRecord::ConnectionTimeoutError (Zammad 7.0.1)
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7
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81
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July 16, 2026
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Folder Structure to Better Organize Workflows
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2
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98
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July 16, 2026
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Missing database seeding/migration on CentOS Stream 9
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3
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36
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July 15, 2026
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Verification of email for new customer sometimes fails
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3
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32
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July 15, 2026
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See the ticket status and title in the checklist
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5
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64
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July 22, 2026
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Allow using federated credential for Microsoft Graph authentication
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0
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23
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July 14, 2026
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Intermittent IMAP fetching with Gmail on package installation - manual Channel.fetch always works
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0
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29
|
July 13, 2026
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Ability to cancel outgoing mail (delay outgoing emails by 10s offer cancel button) for accidental e-mail sent out
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3
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108
|
July 13, 2026
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API: How to Create an Email with a Draft Status (i.e. not send yet)
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3
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58
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July 19, 2026
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Improve handling of Microsoft e-mail "reactions" in tickets
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6
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308
|
July 10, 2026
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AI Ticket Summary Custom Prompt
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2
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49
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July 8, 2026
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Condions for macros/ core workflows that can hide macros
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2
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52
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July 8, 2026
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Explicit right for searching in groups
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6
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73
|
July 8, 2026
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Unable to update from 7.0.2 to 7.0.3 on Ubuntu 24.04
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3
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92
|
July 14, 2026
|
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Ability to control which pages the chat widget appears on
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0
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20
|
July 7, 2026
|
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Automatic assignment of incoming chats to available SAV agents
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0
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22
|
July 6, 2026
|
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Extension of the Ticket Text Extractor Feature
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0
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21
|
July 6, 2026
|
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`sudo zammad run rake assets:precompile` broke with upgrade to Zammad 7.1.1-1782984583.bf8c7c4.ubuntu22
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1
|
62
|
July 4, 2026
|
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Importing Old Email Conversations
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3
|
43
|
July 4, 2026
|
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Trigger for reopen ticket
|
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1
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40
|
July 3, 2026
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Make automatic URL messages clickable in live chat (agent view)
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2
|
46
|
July 3, 2026
|
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Avoid changing ticket to open state on a new response from client
|
|
3
|
597
|
July 3, 2026
|
|
Gmail 2 zammad extension
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|
2
|
56
|
July 3, 2026
|
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Elastic search always out of sync and no schedule
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6
|
64
|
July 2, 2026
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Access ticket hook by variable
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2
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32
|
July 2, 2026
|
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Add option to skip Translation.sync on Docker container restart
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3
|
57
|
July 2, 2026
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Email filter with partially matching email addresses
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3
|
29
|
July 1, 2026
|