|
Add checklists to tickets via triggers
|
|
11
|
811
|
August 28, 2026
|
|
Extension of the authorization concept for subscribers without group rights and explicit granting of change rights for subscribers from a member of the group
|
|
2
|
309
|
August 28, 2026
|
|
Article create permission per role
|
|
0
|
12
|
August 28, 2026
|
|
Define role sets
|
|
0
|
17
|
August 28, 2026
|
|
Past/future restrictions on date fields
|
|
0
|
13
|
August 28, 2026
|
|
Read-only object attributes (object manager and Core Workflow)
|
|
0
|
17
|
August 28, 2026
|
|
LDAP nested Groups [Active Directory]
|
|
4
|
835
|
August 27, 2026
|
|
[Implemented] Recoginze ICS/calander event attachements
|
|
5
|
704
|
August 27, 2026
|
|
Add search function to text module management
|
|
3
|
340
|
August 27, 2026
|
|
Automatically delete users/customers if there are no tickets assigned
|
|
2
|
307
|
August 27, 2026
|
|
Mass delete customers
|
|
3
|
584
|
August 27, 2026
|
|
MySQL / MariaDB utf8mb4 support
|
|
11
|
1483
|
August 27, 2026
|
|
New M365 Channel using GraphAPI instead of IMAP/SMTP
|
|
2
|
455
|
August 27, 2026
|
|
Reporting by Roles/Groups
|
|
6
|
571
|
August 27, 2026
|
|
Custom Object visibility based on user role / group
|
|
3
|
791
|
August 27, 2026
|
|
ChatGPT integration for summarizing
|
|
10
|
777
|
August 27, 2026
|
|
Option "Viewable" for ticket objects
|
|
7
|
904
|
August 27, 2026
|
|
Multi-Selection fields
|
|
7
|
794
|
August 27, 2026
|
|
'Close tab' default behaviour for Update action
|
|
19
|
2671
|
August 27, 2026
|
|
Remove hard-coded limit of 50 results in search
|
|
15
|
2352
|
August 27, 2026
|
|
Disable notifications when using API
|
|
21
|
1024
|
August 27, 2026
|
|
Choose whether an AI agent's ticket changes send notifications
|
|
0
|
36
|
August 27, 2026
|
|
Variable for Current Date / Time in Text Modules
|
|
0
|
15
|
August 27, 2026
|
|
Hide users without an email address from the To/Cc recipient autocomplete
|
|
0
|
16
|
August 27, 2026
|
|
Attribute Mappings
|
|
0
|
14
|
August 27, 2026
|
|
Agent reply emails have an empty `In-Reply-To` header — intended behaviour?
|
|
0
|
21
|
August 27, 2026
|
|
Enforce Mandatory SSO (Microsoft / SAML) by Role (Admins & Agents Only)
|
|
0
|
22
|
August 26, 2026
|
|
OpenID Connect - maybe wrong token endpoint auth method for public OIDC client sent
|
|
3
|
84
|
August 26, 2026
|
|
Subscribe customer to a ticket automatcally
|
|
1
|
40
|
August 26, 2026
|
|
Wrong customer gets ticket-creation info-mail when a second recipient is addressed
|
|
1
|
34
|
August 26, 2026
|