Infos:
- Used Zammad version: 7.0.1-6b87aa9b.docker
- Used Zammad installation type: (source, package, docker-compose, …) Docker Compose
- Operating system: Ubuntu 24.04.4
- Browser + version: Firefox 150.0.1
Expected behavior:
- I setup a trigger is the ticket organisation is the specific organisation then the action is subscribe a particular customer to the ticket.
Actual behavior:
- Ticket gets created and user is not subscribed
Steps to reproduce the behaviour:
- Created the trigger with Always action, conditions are Ticket > Organisation is specific organisation and selected the organisation, second trigger is State is not closed.
- Execute changes are subscribe specific user with the user selected.
- Trigger is active, but does not subsciibe the user.