Infos:
- Used Zammad version: 5.0.3-1641822517.3413a290.bionic
- Installation method (source, package, …): package
- Operating system: Ubuntu 18.04 LTS
- Database + version: Postgres 10.19-0ubuntu0.18.04.1
- Elasticsearch version: 6.8.22
- Browser + version: Not relevant
Expected behavior:
The URL ID and the Ticket ID should be the same.
example.org/#ticket/zoom/4274
TicketID = 4274
Actual behavior:
The URL ID is one number higher asthe Ticket ID.
example.org/#ticket/zoom/4275
TicketID = 4274
Steps to reproduce the behavior:
We are unsure when this problem happens but now we always get a false URL ID.
The api is also not more working correctly because your need to work with the URL ID and not the ticket id.
Yes I’m sure this is a bug and no feature request or a general question.