Restrict certain file types as attachments in user ticket creation

Hello everyone,

Is it possible to restrict the upload of certain file extensions, such as .exe, .bat, .vb, during ticket creation in Zammad? If yes, how can we achieve this? If not, is there any way to implement such restriction?

We appreciate any guidance you can provide.

Best regards,

1 Like

Hi,

there’s currently no option to restrict (or whitelist) certain attachments or file types. This would be a feature request - not sure if we have one already on that: