Preview function of the message body in search and overview

To be able to work faster with Zammad my colleagues wish a preview function of the ticket message body (eg first 500 characters or more) in the ticket overview as well as in the search. Whether this is displayed via a pop-up function or a hoover function does not matter. Currently, each ticket needs to be open when searching for a specific ticket through the search or overviews.

Thanks.

Best Greertings - We love Zammad

3 Likes

We had this topic several times by now - the feedback never was too great.
To be honest, at this moment I doubt that this will come at any point.

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