which is unfortunately closed… but I’d like to provide some further implementation idea to make the Organization administration much more convenient.
Title: Search field in “Organization Administration”
What is your original issue/pain point you want to solve?
If you have many organisations in a setup it’s hard to find it within the Administration section. You have to click through the different pages, as there is no search field.
Which are one or two concrete situations where this problem hurts the most?
When ever you have to touch/change an Organization in the system.
Why is it not solvable with the Zammad standard?
Because it misses the search field, like there is in “User Administration”.
What is your expectation/what do you want to achieve?
Quick access to an Organization.
A further nice feature would be, to implement a link to a user’s Organization, once you are hovering over and click the Organization element within the result list of the “User Administration” module.
I would have a function for folding and unfolding groups if “Group by” is selected in an overview. As well as filter and/or search function in an overview.
You should also be able to see if and how many tickets are available in a group for example by a Number.
We have several groups and currently I would have to create a separate overview with closed tickets for each group, otherwise you have to scroll forever until you find the right group.