Zammad - Community

Voice Message to ticket

Feature requests Interesting for future roadmap

Newan August 15, 2018, 7:49am 3

Voicemail link in call log Interesting for future roadmap

Hello, not answering calls have the option to leave a voicemail, after that the telephone system call an event to create an link to the voicemail audio file. It is possible to write this link in the call log as an column for unanswerd calls, so the agent can open the voicemail direkt from zammad? an possible api call: curl -X POST --data “event=voicemail&callId=123456&direction=in&voicemailLink=8.8.8.8/voicemail/12345.wav” https://zammad_instance/api/v1/sipgate/in thanks, Newan

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