Infos:
- Used Zammad version: 6.3.1-1721024193.9d09987e.bullseye
- Used Zammad installation type: package
- Operating system: Debian Bullseye
- Browser + version: Version 126.0.6478.127 (Offizieller Build) (x86_64)
Expected behavior:
- Create new client which is known by name and mobil number
- start a new ticket and send it by sms
Actual behavior:
- only incomming ticket sent by sms can be answerd by sms
Steps to reproduce the behavior:
Is it possible to start a new ticket by sms and send it to the client?
No, it’s not. But there’s a feature request here: