Feature requests


Topic Replies Activity
Add Mastodon Integration 1 December 10, 2019
Relative time and date for "Pending till" in Macros 14 December 10, 2019
Ticket state: pending customer information 2 December 10, 2019
Download all attachments of an article as zip 1 December 9, 2019
Option "Viewable" for ticket objects 6 December 7, 2019
Editable Checklist for Tickets 6 December 6, 2019
Create unposted/draft article by API 3 December 3, 2019
Trigger with person which closed ticket 9 December 2, 2019
Rights to manage customers vs rights to manage agents or admins 7 December 2, 2019
Tag in new ticket mandatory 2 November 29, 2019
CRM Integration (vTiger, SuiteCRM, SugarCRM etc...) 3 December 3, 2019
Different roles to set up different "ticket templates" 3 December 10, 2019
Only follow up allowed per email 5 November 22, 2019
Multiple absences per Agent 1 November 14, 2019
Whatsapp business API 40 November 13, 2019
Add time_unit to the Api at the ticket_articles 1 November 12, 2019
Single-Click "Create child ticket" 1 November 12, 2019
File Viewer Plugin 2 November 11, 2019
Asset-Management 2 November 11, 2019
Documentation very misleading for packaged installation 4 November 7, 2019
Trigger - Email to specific user possible? 4 November 7, 2019
Auto-Create User when creating a ticket with the API and using request_on_behalf_of 3 October 31, 2019
Debian buster packages 10 October 30, 2019
Triggers not present in the permissions list of a role 8 October 30, 2019
Add feature to edit or disable shortcuts 1 October 30, 2019
Install Zammad on Debian 10 6 October 30, 2019
Preview function of the message body in search and overview 2 October 29, 2019
File attachment - drag and drop between articels 2 October 29, 2019
Enhance CTI-Inbount call Info with "To" 3 October 29, 2019
Integrate WorkPlace 2 October 29, 2019