Feature requests


Topic Replies Activity
Whatsapp business API 41 May 22, 2020
Zammad shouldn't automatically quote selected text 2 May 21, 2020
Block service emails from creating ticket and user in Zammad 3 May 20, 2020
Allow editing and deletion of internal notes after 10 minutes 2 May 20, 2020
Add html editors in the "Text" box 2 May 18, 2020
Visibility Knowledge based 6 May 17, 2020
Mailbox Setup with Office 365 8 May 14, 2020
Android/IOS app 3 May 14, 2020
Automatically set a ticket to pending close when creating/replying 2 May 13, 2020
Enable more than one domain in Active Directory 1 May 13, 2020
Trigger an auto reply depending on public holiday 6 May 11, 2020
Add Arabic language 5 May 8, 2020
Facebook integration, pages, messenger 1 May 8, 2020
Ability to merge tags 1 May 7, 2020
Allow agents being customer in other groups they don’t have access to 6 May 5, 2020
Microsoft Teams Integration 7 May 1, 2020
Zammad mobile optimization 1 April 30, 2020
Customizable user experience 1 April 30, 2020
New Feature Suggestions: Feedback Score, Advanced Agent Rights 1 April 28, 2020
Template Permissions 1 April 24, 2020
Allowing translation of user interface into Arabic 9 May 18, 2020
Unexpected behaviour when splitting tickets 1 April 21, 2020
Add trigger condition "action - closed" 1 April 20, 2020
Shortcut to copy Object Link URL to Clipboard 1 April 17, 2020
Setting: max upload size (webinterface) 4 April 14, 2020
Different logo on Knowledge base 1 April 11, 2020
Highlight Updated/New/unread tickets 1 April 9, 2020
Adjust article visibility via trigger 4 April 8, 2020
Automatic detection of article visibility for articles of type `email` 1 April 8, 2020
Permanent announcement 5 April 8, 2020