Make column headers in overviews filter

[dominikklein]

For sure there a lot of different ideas, this goes in this direction, for sure there was in the first article an idea about one search box, but it’s about the general picture in the end:

Overview quick search

Use case Currently, it is hard for agents to filter overviews. As an agent, I would like to get a quick overview of all tickets of an organization for a specific ticket overview. I also would like to filter the list to search for a specific ticket in that overview. Expected behaviour A new quick filter in the top only filters the result of the overview. It searches in the following fields: Title Number Owner Customer Group Name Priority Name Organization Name Support Ticket Ticket#10…