Email Notification through Google Channel

[zChris83]

Hello!

Ive gotten Google Channel up and running, it sends messages regarding tickets and such but how can i get Zammad to use that channel for Email notifications to agents?

/Chris

[Stubenhocker]

I don’t think it’s easily possible to use a Google channel for agent notifications.

As far as I’m aware it’s not recommended to use Gmail for transactional emails as it has very low rate limits for emails which agent notifications could easily use up.

[MrGeneration]

Please see:

Password reset emails can't use M365 channel?

Notification channels do neither support Microsoft nor Google. You can see a remark on this and also an explanation on the end of the documentation pages that are affected: https://admin-docs.zammad.org/en/latest/channels/microsoft365/accounts.html [image] This is currently a hard limit. If you think this is a missing feature, look if a feature request exists and if not create one here: https://community.zammad.org/c/stuff-you-like-zammad-to-have-feel-free-to-discuss-and-add-proposals/6