Deny tickets from external emails

[rsysadmin]

Hi @PepsiMan

there was a similiar post to this subject - please take a look at this:

Only Allow Request from Certain Domains

We are planning on switching to Zammad for our helpdesk as we feel it has a lot of potential. One thing that would be nice to have is domain allow-listing. As this is an internal helpdesk we only need request to come from 1 domain. We would like the ability to set it so the only tickets we see are tickets that come from our domain, and not anyone else.

HTH

Best,
Martin