Customer Satisfaction

[ecomsilio]

Hi Yves,

this has been asked for before but so far nothing has been added.

Here is one of the thread I remember but if you search for it, you will probably find a few more with ideas.

"How would you rate the support you received?" - Rating System

Hi, I would like to see users rating like this: [41%20AM] And the rate should log at the backend with lots of information, such as: service agent gives the support, ticket category, etc… also the rate should be visible on agents profile at the backend. That will be a great input to improve the services in any directions. What do you think?

Cheers,
Gijs