- Used Zammad version: 5.0.3
- Used Zammad installation type: package
- Operating system: Ubunutu 20.04LTS
- Browser + version: Chrome 97
- Be able to clone complicated tree selects in the objects section (Ticket Attribute)
- While we can clone most items within Zammad to prevent inadvertent breaking of built-in functions, there is no option to clone a ticket/user/org/group attribute in the UI.
- Create a complicated tree-select ticket object(mine corresponds to contract subsections) and attempt to clone it so you can have multiple entries all reportable without using tags (as agents can mistype)
*Complicated tree selection objects could be duplicated in order to allow multiple selections without fear of agents mistyping reportable data