Add possibility to clone objects

Hi,

We have exactly the use case described in Clone Object Attributes. It was suggested to open a feature request but I don’t think it was done… so I’m doing it!

The use case for us is to add an object with exactly the same value set of values (represented in a complex tree-select) that another existing object (the first object describes the organisation group/team the client is belonging to, the second object describes the organisation group/team that manages the budget for the requested action). It would be very handy to be able to clone the existing object, even using a rake command (doesn’t need to be exposed in the web interface).

A more sophisticated solution for this particular use case would the the ability to define the tree-select as a custom type that can be referred to by several objects, ensuring they are kept in sync. But we can live with only the ability to clone the initial value of the tree-select as it doesn’t change often and this offers probably a more general approach (for use cases where we don’t want to keep the 2 objects in sync).

Best regards,

Michel

Hey, thank you for this Idea!

Would some kind of Import / Export of object attributes a solution to your problem?
This would also create the possiblity to move object attributes from one Zammad instance to another Zammad instance.

1 Like

@Mirtaaa Sure some kind of export + import would help but it would be even greater if there was a cloning feature doing both operartions in one go!

Michel