Add more than one mail to trigger

[dvnkln]

Totally agreeing with you. Something like this needs to be possible.

Got a similiar (probably more complex) request a while ago which would handle this.

More logical operators / condition blocks

Request Conditions overall would be a lot better to handle if we could use more OR/AND operators. Explanation + Example Right now we have two triggers for when a ticket is created and when a customer is changed doing the same thing. Both triggers are looking up the same information about the customer and writing it down in a ticket field. So in pseudo code: Trigger 1 if (user.location = city1 AND user has changed) do something Trigger 2 if (user.location = city1 AND ticket is created) do …

cheers