Zammad 5.2.3 - Remove 50 Search Limit


When doing a search, only 50 results are returned.
I know there are discussion out there that talk about that, but it also talks about version 2.x and I have not been able to make the “proposed” change to work in the actual version.

I was wondering if there is a way to change that limite (no problème modifying text files, but I would like to know “what and where”, if possible?

I know and understand the “performance” problem, as well as the “no accurate enought search criteria”, but the customer has special needs, and need much more than 50 results…

  • Used Zammad version: 5.2.3
  • Used Zammad installation type: source
  • Operating system: Debian GNU/Linux 10 (buster)
  • Browser + version: firefox 106.0.3 (64 bits

Expected behavior:

Launching a search with " * " should return X (what ever the limit is, or “all” the matching results)

Actual behavior:

Only 50 results returned

Steps to reproduce the behavior:

Launching a search with " * " that matches everything: only 50 results in “Ticket”.


Hello All,
No one out there can do anything about that ??
Thanks for any feedback or help

Look here:

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